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Keyanna Williams
Mobile device Anaylst, Wells Fargo
Location: Hills, MD United States
Joined: Aug 3rd, 2015

About (request update)

Education (request update)

Shaw University class of 2009

Undergrad Major: Computer and Information Science

Experience

I currently work with Wells Fargo as Mobile device Anaylst
I have years of experience working in the Information Technology industry.

Mobile Device Management | Wells Fargo
From August 2016 to Current • 10 year(s)
Testing text messaging capturing, migrating users from GOOD to GOOD works, providing documentation on processes and procedures.

Mobile Device Support Specialist | US Census Bureau
From December 2015 to August 2016 • 1 year(s)
Testing and pushing applications to mobile devices, performing device upgrades, managing inventory, and configuring iOS and Android devices for deployment.

Technology Support Lead Analyst for Mobile Transition | Amtrak
From August 2015 to December 2015 • 0 year(s)
Providing support for existing mobile device product lines while migrating to industry best practices and ensuring MDM security policies are enforced.

Mobile Service Technican/ Mobility Solution Engineer | DMI
From October 2014 to January 2015 • 1 year(s)
Installation, integration, and support of mobility software including MobileIron, FIXMO Sentinel, BlackBerry, Samsung KNOX in customer production environments.

Mobile Deployment Manager | PennDOT
From December 2013 to October 2014 • 1 year(s)
Leveraging mobile device management solution to securely deliver updates and applications for iOS and Android platforms.

Systems /Mobile Communications Administrator | Covington & Burling LLP
From February 2010 to December 2013 • 3 year(s)
Administration of 20 Microsoft servers and 1500 international blackberry and 700 iPhone user accounts using Active Directory, Exchange Server, and BES.

Blackberry/Hybrid Technical Support Representative | Sprint/ Affiliated Computer Service (ACS)
From February 2008 to October 2009 • 1 year(s)
Providing support to Sprint PCS Corporate customers, managing Blackberry Enterprise Server 4.1, and troubleshooting complex Blackberry and PDA issues.

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