Featured Member: Leshon Pinnix on HBCU CONNECT!

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Leshon Pinnix
IT Service Desk Analyst, Dimension Data
Location: Charlotte, NC United States
Joined: Apr 6th, 2016

About (request update)

Education (request update)

Western Carolina Univ class of 2015

Undergrad Major: Computer Hardware Engineering

Experience

I currently work with Dimension Data as IT Service Desk Analyst
I have years of experience working in the Information Technology industry.

IT Service Desk Analyst | Dimension Data
From June 2015 to Current • 11 year(s)
Manage and maintain computer systems, network and infrastructure for several thousand employees. Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

System Administrator/Desktop Support | Autotrends
From December 2009 to December 2015 • 6 year(s)
Monitor network for weakness, install network updates and implement security programs. Diagnose and repair software/hardware issues, setup network printers and new workstations.

Student Computing Consultant | Western Carolina University
From January 2013 to January 2014 • 1 year(s)
Troubleshoot and resolve computer related issues for university students. Provide helpdesk support for professors and students on campus.

Easy Tech Associate | Staples Inc.
From January 2012 to January 2013 • 1 year(s)
Deliver sales and service, sell products and services which provide the total solution. Perform basic and advanced technical system diagnostics and upgrades on customers' technology.

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