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Q&A With Evan Hilliard

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Evan Hilliard
Network Operations Technician, Novant Health
Location: Hill, SC United States
Joined: Apr 15th, 2016
About   (request update)
Education   (request update)
Central Col class of 2004
Undergrad Major: Computer and Information Science
Experience
I currently work with Novant Health as Network Operations Technician
I have years of experience working in the Information Technology industry.
Network Operations Technician | Novant Health
From March 2016 to August 2024 • 8 year(s)
 Responsible for routine monitoring, testing and analysis of network facilities systems including power, software, hardware, and communication machinery. Handled 1st/2nd level support calls with focus on customer service and network performance optimization.
Information Systems Admin II | Novant Health
From May 2014 to February 2016 • 2 year(s)
 Provided assistance in development, implementation, and monitoring of IT enterprise systems. Monitored networks and systems to troubleshoot anomalies and conducted regular security audits.
Windows System Engineer Assoc | Novant Health
From August 2011 to April 2014 • 3 year(s)
 Managed server hardware including IBM and HP blade chassis, performed domain admin duties managing DNS and Active Directory. Installed and configured Windows based servers and provided on-call support.
Computer Operations Jr | Novant Health
From August 2007 to July 2011 • 4 year(s)
 Provided phone and remote desktop support at help desk, tracked daily trends via reporting tools. Monitored mainframe batch processes and assisted in disaster recovery efforts.
End User Support Assoc | Novant Health
From December 2005 to August 2007 • 2 year(s)
 Provided application support for Windows XP/7, Microsoft Office Suite, and desktop support for end users via on-site, remote control and phone. Handled hardware support for desktops, laptops, and printers.
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