Featured Member: Jessica Steepleton on HBCU CONNECT!

Q&A With Jessica Steepleton

Jessica Steepleton
Migration Technician , Innovative Tech Solutions
Location: Kannapolis, NC United States
Joined: Apr 16th, 2016

About (request update)

Education (request update)

Other College... class of 2021

Undergrad Major: Computer and Information Science

Experience

I currently work with Innovative Tech Solutions as Migration Technician
I have 3 years of experience working in the Computers, Hardware industry.

Migration Technician II | Innovative Technology Solutions
From August 2019 to Current • 7 year(s)
Providing level 2 support for laptops, desktops, and printers during Windows 10 migration process. Managing asset deployment, imaging, and user setup for approximately 35,000 Dell devices.

Field Service Technician | DecisionOne
From April 2018 to May 2019 • 1 year(s)
Performed Windows 7-to-10 OS transitions and asset management including deployment, tracking, and data removal. Led technician teams and provided PC/network troubleshooting support.

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