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Q&A With Lakendra Bullock

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Lakendra Bullock
N/A, N/A
Location: Hill, SC United States
Joined: Apr 17th, 2016
About   (request update)
Education   (request update)
N/A class of 2015
Undergrad Major: Technology Education
Experience
I currently work with N/A as N/A
I have years of experience working in the Information Technology industry.
Service Desk Specialist | System Maintenance Services (SMS)
From January 2016 to March 2016 • 0 year(s)
 Monitored and managed service calls domestic and international, provided internal support for incident closure and SLA compliance in fast-paced contact center environment.
Service Desk Associate | Dimension Data North America
From June 2015 to November 2015 • 0 year(s)
 Provided basic technical support at network level for WAN and LAN connectivity, monitored system alerts and escalated service requests requiring senior engineer support.
Technical Support/Helpdesk | POSnation
From November 2014 to May 2015 • 1 year(s)
 Performed installation, troubleshooting and repairing of printers, workstations, tablets, switches, VPN, routers, and mobile devices. Managed Windows Active Directory domains and troubleshot multiple Microsoft OS versions.
Administrative Assistant | KMX Logistics
From February 2008 to August 2010 • 2 year(s)
 Handled phone calls, filing, auditing invoices, maintaining accounts and trucking logs. Monitored office supplies and coordinated quarterly reports to DoD.
Customer Service Representative | Convergys
From September 2007 to December 2007 • 0 year(s)
 Provided inbound call center support for OnStar clients, navigating customers through commands and emergency situations while recording accurate messages.
Automated Logistics Specialist | United States Army
From September 2006 to March 2007 • 1 year(s)
 Managed inventory for training, ordered base supplies, maintained military supply statuses and enlistee accounts while adhering to office budget.
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