Featured Member: Samanta Melo-Ingraldi on HBCU CONNECT!

Q&A With Samanta Melo-Ingraldi

Samanta Melo-Ingraldi
Customer service rep, Pointe International
Location: Clifton, NJ United States
Joined: Jul 5th, 2016

About (request update)

Education (request update)

Williams Col class of 2015

Undergrad Major: Biology

Experience

I currently work with Pointe International as Customer service rep
I have years of experience working in the Customer Service and Call Center industry.

Market Researcher | Russell Marketing Research
From October 2014 to Current • 12 year(s)
Provided customer service, recruited candidates for focus groups, performed clerical duties, phone interviewing, database inventory, and organized meetings and appointments.

Bartender | Crowne Plaza Hotel
From May 2012 to October 2014 • 2 year(s)
Bartender of the Chives Lounge providing customer service, cash handling, assessing customer needs, checking identification, and restocking bar inventory.

Restaurant Server | Hilton Hasbrouck Heights
From May 2007 to May 2012 • 5 year(s)
Provided customer service as restaurant server and hotel lobby ambassador, worked in fast-paced environment while maintaining pleasant customer relationships.

Cytology Prep Room Technician | Quest Diagnostics
From December 2005 to May 2007 • 2 year(s)
GYN and Pap Smear slide preparation, work list preparation, staining, labeling, and data entry of specimens into computer systems following SOPs and lab safety procedures.

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