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Q&A With Keith Granderson Jr

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Keith Granderson Jr
Customer Service Representative , TDB Communications

Location: South Chesterfield, VA United States
Joined: Jul 7th, 2016
About   (request update)
Education   (request update)
Virginia State University class of 2017
Undergrad Major: Criminal Justice
Experience
I currently work with TDB Communications as Customer Service Representative
I have years of experience working in the Healthcare, Other industry.
Customer Service Representative | TDB Communications, Inc.
From September 2025 to Current • 1 year(s)
Manage high-volume communications requiring policy interpretation and compliance adherence while maintaining detailed documentation and applying conflict resolution strategies.
Tutor Monitor | Chesterfield County Public Schools
From August 2024 to January 2025 • 1 year(s)
Provided structured academic oversight and ensured policy compliance.
Remote Financial Aid Customer Service Advisor | Brightpoint Community College
From June 2021 to August 2023 • 2 year(s)
Advised students on financial aid opportunities, processed FAFSA documentation, and ensured Title IV compliance while managing external scholarship funds.
Special Education Teacher | Henrico, Chesterfield & Hopewell City Public Schools
From August 2018 to June 2021 • 3 year(s)
Managed compliance documentation aligned with federal and state mandates while leading multidisciplinary collaboration to improve student outcomes.
Special Education Paraprofessional | Chesterfield County Public Schools
From August 2017 to July 2018 • 1 year(s)
Implemented instructional accommodations and maintained confidential academic records.
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