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Q&A With J Dunston

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J Dunston
Customer Service Representative, Castlebranch
Location: Riegelwood, NC United States
Joined: Jul 29th, 2016
About   (request update)
Education   (request update)
East Carolina Univ class of 2014
Undergrad Major: Bioengineering
Experience
I currently work with Castlebranch as Customer Service Representative
I have years of experience working in the Customer Service and Call Center industry.
Customer Service Representative | Castle Branch
From February 2015 to Current • 11 year(s)
 Assist customers with best practices, effective use of online tools, and management of applicants/orders. Provide technical trouble-shooting assistance in fast-paced environment.
Teaching Assistant | East Carolina University
From January 2014 to May 2014 • 0 year(s)
 Assisted students with engineering projects including SolidWorks design, robotics, and presentations. Conducted 3 hour open labs and troubleshot code and circuits.
Teaching Assistant | Duke Talent Identification Program
From June 2013 to July 2013 • 0 year(s)
 Assisted instructor with classroom duties, student evaluations, and individualized instruction. Supervised students and transported to activities.
Crew Worker | Smithfield's Chicken and Barbeque
From May 2012 to December 2012 • 0 year(s)
 Received and processed customer orders, handled payments by cash and credit cards. Dealt tactfully with customers.
Teaching Assistant | East Carolina University
From January 2012 to May 2012 • 0 year(s)
 Assisted students with engineering projects including SolidWorks design, robotics, and presentations. Conducted 3 hour open labs and troubleshot code and circuits.
Waitress | Pizza Hut
From June 2010 to August 2010 • 0 year(s)
 Received and processed customer orders, handled payments by cash and credit cards. Dealt tactfully with customers.
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