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Markee Traynham
Datacenter Technician , Microsoft
Location: Franklinton, NC United States
Joined: Sep 10th, 2016

About (request update)

Education (request update)

- College Not Listed - class of 2021

Undergrad Major: Electronics

ECPI University class of

Grad Major:

High School: Halifax County High School in Halifax, VA class of 2010

Experience

I currently work with Microsoft as Datacenter Technician
I have 0 years of experience working in the Information Technology industry.

Senior Datacenter Technician | Microsoft
From October 2022 to Current • 4 year(s)
Perform troubleshooting for service incidents and escalates to meet OLAs. Provide mentorship and assist others in learning role and procedures.

Datacenter Technician | Microsoft
From May 2017 to Current • 9 year(s)
Trained over 15 newly hired datacenter technicians and maintain server functionality for Microsoft services. Serve as Co-Lead for Black at Microsoft Employee Resource Group.

Learning and Development Trainer, Global Training Organization | Microsoft â Career Experience Program
From August 2021 to November 2021 • 0 year(s)
Trained over 40 new hires and current employees on datacenter operations. Provided feedback on learning units and improvement suggestions.

Site Service Technician | Atos IT Solutions and Services
From November 2015 to May 2017 • 2 year(s)
Established service by studying system requirements and completing installations. Identified and resolved networking connectivity and performance problems.

Senior Technical Analyst Field Service Technician | Dell Computers, TekSystems
From May 2014 to November 2015 • 1 year(s)
Assisted with troubleshooting and diagnosis of hardware using Linux tools and Dell diagnostic tools. Performed hardware replacement and diagnostics inside Microsoft datacenter.

Desktop Support Technician | Wells Fargo Configuration Center, Apex Systems
From June 2013 to December 2013 • 0 year(s)
Assisted with work order management and assignment. Responsible for repairing and maintaining personal computers for employees.

Lead Production Technician 2 | Redemtech
From April 2011 to June 2013 • 2 year(s)
Test, diagnose, and repair surplus computer systems to resell or repurpose. Assist with work order management and provide technical guidance to team members.

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