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Q&A With John Flowers

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John Flowers
Systems Administrator, TEKSystems
Location: Lanham , MD United States
Joined: Oct 17th, 2016
About   (request update)
Education   (request update)
Strayer University class of 2004
Undergrad Major: Computer and Information Science
Experience
I currently work with TEKSystems as Systems Administrator
I have years of experience working in the Information Technology industry.
Systems Administrator | Take2IT Consulting
From May 2024 to Current • 2 year(s)
 Evaluate and prioritize OIT requests, manage remote user access accounts using Azure AD, perform user account administration and Active Directory support.
Field Support Analyst | Oakland Consulting
From August 2023 to February 2024 • 1 year(s)
 Provide tier I/II telephone, remote, and onsite IT support to over 1000 WSSC staff, manage customer tickets using Service Now.
Systems Administrator | ISCI
From October 2020 to July 2023 • 3 year(s)
 Evaluate and prioritize incoming OIT requests, manage remote user access accounts using Azure AD, troubleshoot network stoppages.
IT Help Desk Technician | The Midtown Group
From September 2019 to October 2020 • 1 year(s)
 Provide phone support to users for maintenance tasks, configure and troubleshoot computer hardware, peripherals, printers and copiers.
Systems Administrator | 310 Technology
From October 2018 to September 2019 • 1 year(s)
 Manage network using Active Directory, setup and config DL940 servers in rack and standalone, configure RAID and server roles.
IT Support Analyst | Futrend Inc
From April 2017 to September 2018 • 1 year(s)
 Provide tier II and III IT support, lead network upgrade at White Oak including installing 90 LAN drops, build Windows 2012 servers using SCCM tools.
IT Support Specialist | TekSystems
From September 2016 to March 2017 • 1 year(s)
 Support Windows 10 laptops and desktops, image laptops using SCCM, troubleshoot user issues with devices and networking equipment.
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