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Felicia Lewis
Release Manager\Team Lead, Huntington Ingalls Industries @ USPS Location: Richmond, VA United States Joined: Nov 20th, 2016 |
| About (request update) | |
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A Release Manager with a Public Trust seeking a challenging position in IT. Experienced Professional with 14 years in Release Management and over 30 years in IT. Self-motivated; able to set effective priorities and implement strategic plans to achieve goals and meet operational deadlines. Works independently and/or in a team environment. Possess strong technical, functional and problem-solving skills. Adapts easily to new concepts and responsibilities.
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| Education (request update) | ||||||||
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| Experience |
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I currently work with Huntington Ingalls Industries @ USPS
as Release Manager\Team Lead I have 30 years of experience working in the Information Technology industry. |
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RELEASE MANAGER\TEAM LEAD |
Huntington Ingalls Industries @ USPS
From July 2023 to Current • 3 year(s) Support customers (PostalOne!, Crosswalk, eBill, eSAS, USPS Ship, BIDS and SASP) with release management related activities as directed. Provide day-to-day administration, scheduling, and support for assigned program/portfolio. Coordinate release management activities with application team, project managers, developers, testing teams, build teams, business and management. Develop new and maintain policies, procedures, and guidelines for program/portfolio administration. Facilitate, coordinate and execute release management implementation activities during business hours and off hours Work with customers on bugs/fixes Maintain VersionOne and ALM for the portfolio. Create and maintain Change Requests in ServiceNow. |
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RELEASE MANAGER |
The Select Group Federal @ USPS
From May 2022 to June 2023 • 1 year(s) Support customers (PostalOne!, Crosswalk, eBill, eSAS, USPS Ship, BIDS and SASP) with release management related activities as directed. Provide day-to-day administration, scheduling, and support for assigned program/portfolio. Coordinate release management activities with application team, project managers, developers, testing teams, build teams, business and management. Develop new and maintain policies, procedures, and guidelines for program/portfolio administration. Facilitate, coordinate and execute release management implementation activities during business hours and off hours Work with customers on bugs/fixes Maintain VersionOne and ALM for the portfolio. Create and maintain Change Requests in ServiceNow. |
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RELEASE MANAGER |
Speridian Technologies @ VSP Global
From July 2021 to September 2021 • 0 year(s) Own the release management lifecycle which includes scheduling, coordinating and the management of releases across the Insurance Business Transformation (IBT) program. Implementing and managing release processes through development, test and production environments. Collaborate with Project Managers to become familiar with project scope and stakeholders. Ensure alignment across project/program stakeholders. Interface and communicate with product teams' Scrum Masters, Business Project Managers, and IBT leadership daily. Work with Scrum Masters and Product Owners to understand competing priorities that could impact the release plan. Maintain the release schedule for each IBT project within the IBT program. Assist in managing projects and interdependencies to ensure adherence to the milestones. Measure and monitor progress to ensure releases are delivered on time and within budget and meet or exceed expectations. Ensure the release progress can be measured. Facilitate and lead the planning of the releases across the IBT program. Facilitate conversations/working sessions as needed to prepare teams and participants for release planning session(s). Ensure release planning inputs have been satisfied. Facilitate risk gathering during the release planning process and work with project manager, leadership, and project teams as needed to ensure risk mitigation is executed. Build out the release calendar across the IBT program and provide a centralized view of releases by project. Communicate release plan outcome and details and schedules to the sponsors, project manager, and project leadership. Provide weekly release reporting. Manage relationships and coordinate work between different teams. Manage risks and resolve issues that affect release scope, schedule, and quality. Coordinate and facilitate Global Technology Services (GTS) Operational Readiness. |
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SCRUM MASTER |
TekSystems @ Bank of America
From July 2019 to July 2020 • 1 year(s) Serve as Scrum Master for project team facilitating all scrum ceremonies including sprint planning and retrospectives. Administer JIRA Boards (Kanban and Scrum) for team. Track all quarterly project statuses. Collaborate with other teams on work involving project team |
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RELEASE MANAGER |
TekSystems @ Bank of America
From July 2019 to July 2020 • 1 year(s) Support the implementation of Release Management at a large organization. Support key customers with tactical release management-related activities as directed. Facilitate and coordinate release management implementation activities for National IT and application releases for STAR and eFEDS. Coordinate/Track the assembly of key release management inputs (e.g., production assets, approved initiatives, current release plans, release strategy, CMDB currency). Assist in educating customers/stakeholders regarding Release Management. Support tactical ad-hoc release management-related activities. Work independently and produce high quality deliverables. Use Remedy as a tracking tool. |
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RELEASE MANAGER |
Summitt Information Solutions @ Federal Reserve Bank of Richmond
From October 2017 to May 2019 • 2 year(s) Support the implementation of Release Management at a large organization. Support key customers with tactical release management-related activities as directed. Facilitate and coordinate release management implementation activities for National IT and application releases for STAR and eFEDS. Coordinate/Track the assembly of key release management inputs (e.g., production assets, approved initiatives, current release plans, release strategy, CMDB currency). Assist in educating customers/stakeholders regarding Release Management. Support tactical ad-hoc release management-related activities. Work independently and produce high quality deliverables. Use Remedy as a tracking tool. |
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SR RELEASE MANAGER |
Technology Ventures @ Fannie Mae
From December 2015 to September 2017 • 2 year(s) Execute and support the function of release management to ensure the successful implementation of releases in pre-production and production environments resulting in 100% on time delivery. Facilitated release planning, go/no-go and deployment activities. Provide exceptional release management support and ensure SDLC compliant implementation of all approved projects. Executed and supported the function of Release Management to ensure the successful implementation of projects and/or software/application releases. Partner with Change Management to ensure the successful execution of release migrations. Manage overall implementation and ownership for implementation plan for release execution including communication and coordination with internal teams. Track tickets through the ServiceNow tool. Establish and maintain schedules in MS Project. Establish priorities and facilitate decision-making on scope and schedule revisions for releases. Collaborate with business stakeholders to identify and manage project risks. Ensure appropriate level of communication across project team and senior management. Ensure accountability for all deliverables. Ensure business/operational deliverables were developed and tracked. Ensure critical issues were identified, tracked and resolved. Responsible for issue reporting. Adhere to corporate and business unit standards and procedures. Obtain required approvals. |
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PC REFRESH ENGINEER |
SLAIT Consulting @ Northrop Grumman
From November 2015 to December 2015 • 0 year(s) Imaged PC's using Altiris. |
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TECHNICAL SUPPORT SPECIALIST |
Rose International @ Wells Fargo
From April 2015 to October 2015 • 0 year(s) Provided technical support with exceptional customer service, troubleshooting Windows 7/XP and Microsoft Office issues. |
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WINDOWS 7 MIGRATION SPECIALIST |
Apollo Professional Solutions @ SunTrust
From October 2014 to January 2015 • 1 year(s) Assisted in deploying over 13,000 Windows 7 machines and migrated user data using USMM. Provided desktop support to migrated users. |
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RELEASE MANAGER |
CMI @ Capital One
From June 2011 to February 2014 • 3 year(s) Planned and oversaw successful rollout of software for Digital, Enterprise and Home Loans applications in agile environment. Managed software quality control during entire SDLC. |
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TECHNOLOGY SPECIALIST |
St. Joseph's Villa
From January 2009 to June 2011 • 2 year(s) Responsible for Windows 2003 server builds, data backups using Backup Exec, and PC imaging using sysprep and Ghost. |
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SYSTEMS ADMINISTRATOR |
CXI / NewMarket Services Corporation
From December 1999 to May 2006 • 7 year(s) Windows 2000/2003 and Tru64 UNIX Systems Administration, Microsoft Exchange 2003 Administration, and Citrix administration. Provided 24x7 operational support. |
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NETWORK OPERATIONS ANALYST IV |
Wachovia Securities
From September 1996 to November 1999 • 3 year(s) Provided and maintained support for LAN, WAN, and communication networks for 2500+ locations. Monitored network control facility hardware and software problems. |
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TEMP |
Judith Fox
From July 1996 to August 1996 • 0 year(s) Configured and installed PC's. |
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