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Tavon Thomas
Unix System Administrator Team Lead/Information Assurance Engineer, HPE
Location: Elkridge, MD United States
Joined: Dec 12th, 2016

About (request update)

Education (request update)

Norfolk State University class of 2005

Undergrad Major: Computer and Information Science

Norfolk State University class of

Grad Major:

High School: Walbrook Senior High School in Baltimore, MD class of 2001

Experience

I currently work with HPE as Unix System Administrator Team Lead/Information Assurance Engineer
I have 14 years of experience working in the Computers, Software industry.

Unix System Administrator Team Lead/Information Assurance Engineer | Hewlett Packard Enterprise (HPE)
From July 2016 to Current • 10 year(s)
Perform system startup/shutdown, backups, vulnerability management, and COTS product upgrading using Unix OS and Solaris. Manage patching and troubleshooting OS and software packages while providing vulnerability management support services.

Information Systems Security Officer (ISSO)/Operations & Infrastructure Specialist/Datacenter Coordinator | Johns Hopkins University Applied Physics Laboratory (JHUAPL)
From September 2012 to June 2016 • 4 year(s)
Managed system information security architecture, design, installation, and operational planning for 100+ servers/systems. Provided day-to-day technical support for closed and non-closed computing facilities including applications and initial diagnostics.

IT Support Specialist | GXS Inc.
From September 2012 to October 2012 • 0 year(s)
Provided 2nd level technical support and responded to case service levels, effectively troubleshooting software issues and providing issue resolution. Recreated customer issues and escalated to appropriate level.

Senior Technical Support Specialist | AAAS (American Association for the Advancement of Science)
From June 2012 to August 2012 • 0 year(s)
Acted as team lead to provide technical assistance and training to system users and staff. Staffed the AAAS Help Desk and tracked the progress and resolution of technology issues.

Senior IT Specialist/Team Lead | ManTech formerly Worldwide Information Networks Systems (WINS)
From September 2009 to April 2012 • 3 year(s)
Provided technical desktop and remote support to 30-400 users in Microsoft and MAC environment. Managed processes and procedures of daily maintenance and administration of systems and deployment of new systems.

Help Desk Analyst (Grants Management System, GMS) | United States Department of Justice
From June 2009 to September 2009 • 0 year(s)
Supported 500-1000 users across the country and developed SOPs for help desk support. Recorded all incoming support calls and resolved routine technical problems for software, computers, networks and telephones.

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