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Q&A With Tonya Richardson-Dean

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Tonya Richardson-Dean
Director of Financial Aid, Southwestern Christian College
Location: Terrell, TX United States
Joined: Jan 26th, 2017
About   (request update)
Education   (request update)
Southwestern Christian College class of 2011
Undergrad Major: Psychology
Experience
I currently work with Southwestern Christian College as Director of Financial Aid
I have years of experience working in the Teaching / K-12 Education industry.
Owner/Consultant | Creative Ujima2 Event Planning Center
From January 2013 to Current • 13 year(s)
 Manage and operate event planning services, coordinating weddings, parties, corporate events and fundraisers.
Director of Financial Aid | Southwestern Christian College
From May 2004 to January 2013 • 9 year(s)
 Maintained Title IV program processes, supervised 15 employees serving 275 students, and counseled undergraduates on financial and educational goals.
Office Manager/Loan Processor | Mortgage Holding Corp
From August 2003 to May 2004 • 1 year(s)
 Assisted with complex loan applications, adhered to compliance guidelines, and executed loan origination processes.
Assistant Office Manager and Loan Manager | Robinson's Furniture and Thrifty Loan
From May 2001 to February 2003 • 2 year(s)
 Helped customers select merchandise, processed credit applications, and managed loan records and customer service tasks.
Customer Service Manager | Wal-Mart Stores Inc.
From May 2000 to April 2001 • 1 year(s)
 Trained new employees on service policies, resolved 50 customer complaints daily, and handled store opening/closing procedures.
Sr. Assistant Manager | Continental Credit
From July 1997 to September 1999 • 2 year(s)
 Interviewed 40 credit loan applicants monthly, maintained loan database, and executed loan origination processes.
SWS Manager (Store within Store) | Wal-Mart/ Sam's Club
From May 1989 to April 1999 • 10 year(s)
 Managed team of 10 professionals, recruited and trained over 50 employees for Photo Labs, and implemented process improvements.
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