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Q&A With Taranisha Williams

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Taranisha Williams
IT Systems Tech, Alabama Law Enforcement Agency
Location: Millbrook, AL United States
Joined: Feb 3rd, 2017
About   (request update)
Education   (request update)
Alabama State University class of 2014
Undergrad Major: Computer and Information Science
Experience
I currently work with Alabama Law Enforcement Agency as IT Systems Tech
I have years of experience working in the Information Technology industry.
IT Systems Technician | Alabama Law Enforcement Agency (ALEA)
From August 2015 to Current • 11 year(s)
 Provide technical support to criminal justice agencies and monitor ALEA network systems for security issues and failures.
Mobile Sales Consultant | Best Buy
From April 2013 to Current • 13 year(s)
 Provide customer service and handle sales transactions including contracts, warranties, and payments for wireless products.
Customer Service Representative | IKS Health
From May 2015 to July 2015 • 0 year(s)
 Managed customer accounts in insurance system and resolved problems by researching solutions and escalating issues.
Call Center Representative | Duke Energy
From February 2015 to April 2015 • 0 year(s)
 Handled billing inquiries, explained charges to customers, and provided energy-saving advice while meeting quality metrics.
Geek Squad Counter Intelligence Agent (CIA) | Best Buy
From October 2014 to February 2015 • 1 year(s)
 Assisted customers with product check-ins and performed basic testing on electronics to determine service needs.
Geek Squad Consultation Agent (CA) | Best Buy
From June 2014 to October 2014 • 0 year(s)
 Engaged customers to provide technology solutions and performed services on computers, tablets, phones, and televisions.
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