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Q&A With Mercedees Stockdale

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Mercedees Stockdale
Customer Accounts Advisor, Aaron's
Location: Alpine, AL United States
Joined: Feb 13th, 2017
About   (request update)
Education   (request update)
Miles College class of 2016
Undergrad Major: Business Administration
Experience
I currently work with Aaron's as Customer Accounts Advisor
I have years of experience working in the Customer Service and Call Center industry.
Customer Accounts Advisor | Aaron's
From January 2017 to Current • 9 year(s)
 Acquisition and maintenance of customers, direct contact with customers who have not renewed lease agreements, and act as customer counselor for lease renewals.
Customer Service Representative | Circle K
From April 2015 to Current • 11 year(s)
 Handle all types of store transactions and maintain clean store environment.
Quality Inspector | Kasai North America INC.
From May 2016 to August 2016 • 0 year(s)
 Monitor operations to ensure production standards and recommend adjustments to assembly or production process.
Restaurant Lead | K-Mart
From May 2015 to January 2016 • 1 year(s)
 Assisted management with training associates and performed supervisory responsibilities including hiring, promoting, and performance appraisals.
Restaurant Associate | K-Mart
From July 2012 to May 2015 • 3 year(s)
 Demonstrated product and service knowledge and provided food service according to industry standards.
Sales Associate | h.h. gregg
From September 2014 to April 2015 • 1 year(s)
 Qualified customers through listening and questioning, helped customers make informed decisions based on their needs.
Customer Service Representative | h.h. gregg
From April 2014 to April 2015 • 1 year(s)
 Verified returns, assisted in resolving customer issues, and trained new associates on POS transactions.
Cashier | Walmart
From July 2012 to July 2013 • 1 year(s)
 Operated cashier register, redeemed coupons, and received payment from customers via various methods.
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