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jessica riddley
call agent, Sykes
Location: Fort Smith, AR
Joined: Jun 10th, 2017

About (request update)

Education (request update)

Philander Smith College class of 2022

Undergrad Major: Biology

High School: Hot Springs High School in Hot Springs, AR class of 2011

Activities & Accomplishments:

FCLA, FCA, UNICEF, Diamonds in the Rough, PRIDE, Student Council, basketball, softball, and volleyball

Best Memories:

Spending hours staying after school for extra activities.

Experience

I currently work with Sykes as call agent
I have 5 years of experience working in the Sales industry.

Customer Service Representative | Sykes Enterprises, Incorporated
From January 2017 to Current • 9 year(s)
Assist customers in a call center with their accounts and provide care and concern of human interactions with the agent.

Caregiver | Home Instead Senior Care
From November 2016 to February 2017 • 1 year(s)
Assist customers with the best care and concern possible, showing genuine care for the health and security of clients.

Sales Associate/Customer Service | Dillard's Central Mall
From September 2013 to December 2016 • 3 year(s)
Stocked merchandise, organized departments for seasonal merchandise, and assisted customers with inquiries.

Member Service Associate | Sams Club
From May 2011 to August 2013 • 2 year(s)
Removed unpurchased merchandise and restocked departments, opened new credit accounts for members, and kept track of private documents.

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