Featured Member: Raymond Kirk on HBCU CONNECT!

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Q&A With Raymond Kirk

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Raymond Kirk
Project Manager / Senior Technical Consultant, Firm LLC
Location: Alpharetta , GA United States
Joined: May 17th, 2018

About (request update)

Education (request update)

- College Not Listed - class of 2010

Undergrad Major: Computer and Information Science

Experience

I currently work with Firm LLC as Project Manager / Senior Technical Consultant
I have years of experience working in the Computers, Software industry.

Project Manager / Senior Technical Consultant | Firm LLC
From November 2009 to Current • 17 year(s)
Consulting company providing contracted services for Technology Integration, Management Consulting, and Training in Government and Private sectors. Managing projects throughout full lifecycle using Waterfall and Agile methodologies.

Senior DevOps Engineer Instructor / Scrum Master | Quotum Technologies Inc
From September 2017 to March 2018 • 1 year(s)
Responsible for Agile Scrum implementation and training internal consultants in DevOps tools and best practices globally. Developed project plans, training curriculum, and practice labs.

Regional Workforce Transformation SME /Trainer | Hewlett-Packard Enterprise
From October 2015 to June 2017 • 2 year(s)
Led the largest Salesforce CRM workforce transformation implementation at HPE AMS Region. Developed Salesforce business requirements, project plans, and training coordination.

Technical Solutions Consultant | Hewlett-Packard Enterprise
From April 2014 to September 2015 • 1 year(s)
Provided Mission Critical Remote support for Production, Sandbox and Development environments utilizing HP servers, networking, and UPS equipment. Led resolution activities saving an estimated $5 million in contract penalties.

Technical Support Representative | Computer Generated Solutions
From May 2012 to March 2014 • 2 year(s)
Provided inbound technical support for Lenovo enterprise customers including remote troubleshooting and hardware/software issue resolution. Key contributor to customer service improvement initiative.

Change Manger / Ecommerce Content Manager | Event Network Inc
From June 2010 to May 2012 • 2 year(s)
Supervised sales team while implementing new policies and software after acquisition. Managed e-commerce site establishment including hardware provisioning and business continuity plans using Magento platform.

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Guestbook Comments

	Hello fellow member, I hope that you are having a great day. When you get a chance, please visit my profile page where I have posted some valuable information that shows how to start a successful online business. Check it out. This information could be a financial life changer. Tagged by Ralph White on 05/17/2018

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