Featured Member: Afi Robertson on HBCU CONNECT!

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Q&A With Afi Robertson

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Afi Robertson
IT Support Specialist, Fidelity Bank
Location: Mableton, GA United States
Joined: Jul 31st, 2018

About (request update)

Education (request update)

- College Not Listed - class of 2003

Undergrad Major: Mortuary Science

Experience

I currently work with Fidelity Bank as IT Support Specialist
I have years of experience working in the Banking industry.

IT Support Specialist / IT Asset Management & Purchasing Coordinator | Fidelity Bank
From August 2015 to Current • 11 year(s)
Install, configure, and maintain desktop/laptop PCs, troubleshoot hardware/software issues, manage IT procurement and inventory, and coordinate with accounting on vendor relations.

Technical Support/Sales Support | Lathem Time
From April 2014 to July 2015 • 1 year(s)
Performed desktop-level fixes, provided SQL support, diagnosed technical issues, and resolved customer/dealer problems regarding order processing and service support.

HR Service Center Contact Center Associate | The Home Depot
From May 2013 to April 2014 • 1 year(s)
Provided assistance to internal employees with HR issues including payroll, benefits, and leave requests, maintained HRIS and personnel records.

IT Service Desk Specialist | Apple Inc.
From August 2011 to April 2013 • 2 year(s)
Provided first-level technical support to Apple customers, managed escalated issues, processed sales for Apple products, and mentored new staff.

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Guestbook Comments

	Hello fellow member, I hope you are having a great day. When you get a chance visit my profile page where I have posted some information that you might be able to use to make some extra money. Tagged by Ralph White on 08/08/2018

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