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Q&A With Keith Wickers

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Keith Wickers
Business Systems analyst, Teksystems
Location: Frankfort , KY United States
Joined: Jan 4th, 2019

About (request update)

Education (request update)

Kentucky State University class of 2018

Undergrad Major: Computer Systems Analysis

Experience

I currently work with Teksystems as Business Systems analyst
I have years of experience working in the Information Technology industry.

IT SR. Systems Analyst | CHI Saint Joseph Hospital
From September 2021 to Current • 5 year(s)
Works on multiple functional systems of moderate to high complexity, performs hardware/software troubleshooting, and responds to incidents with diagnosis and resolution.

Financial Aid - Systems Analyst/Data Communication Specialist | Kentucky State University
From December 2009 to September 2021 • 12 year(s)
Developed SQL queries from scratch, maintained reporting scripts, worked with auditors on data reports, and served as liaison to IT for software maintenance.

Software Tech /Web Administrator | Pomeroy
From September 2008 to January 2009 • 1 year(s)
Performed computer break/fix, analysis and testing on printers, installed system images using Norton Ghost, and used web development tools.

Desktop/Help Support Tech | Roll Forming Corporation
From July 2008 to August 2008 • 0 year(s)
Built and installed new PCs and CAD level systems, used remote desktop tools to install software and updates.

IT Technical Contractor | Humana Insurance
From October 2007 to March 2008 • 1 year(s)
Set up new workstations, installed software and security agents, configured systems and provided desktop support.

POS Help Desk Technician | Men's Warehouse
From January 2007 to October 2007 • 0 year(s)
Installed new Dell POS workstations at retail locations and completed remote hardware/software installations.

Administrative Specialist | Commonwealth of KY - Transportation Cabinet
From January 2004 to January 2007 • 3 year(s)
Worked with other states regarding licenses and drivers, maintained records, and processed daily computer reports.

PC Service Technician /Lab Manager | KSU/Computer Lab
From January 2002 to January 2004 • 2 year(s)
Managed computer lab operations, provided customer service, troubleshot hardware/software problems, and maintained equipment.

Document Processing Specialist 1 | Commonwealth of KY - Worker's Claims
From January 2001 to January 2002 • 1 year(s)
Automated AS400 letter programs using Visual Basic and Access, input data into injury databases, and processed EDI transactions.

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