Featured Member: Oluwafunmilayo Adediwura on HBCU CONNECT!

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Oluwafunmilayo Adediwura
Support Engineer , Microsoft
Location: Bloomington , IN United States
Joined: Feb 19th, 2019

About (request update)

Life & Professional Aspirations:

With qualitative research in college, I desire to be an innovator as a software engineer and product manager

Education (request update)

Philander Smith College class of 2021

Undergrad Major: Computer and Information Science

Experience

I currently work with Microsoft as Support Engineer
I have 1 years of experience working in the Engineering industry.

Technical Support Engineer | Microsoft
From September 2021 to Current • 5 year(s)
Resolved 1,000+ complex enterprise Outlook cases across multiple platforms, owned high-severity escalations, and developed phishing-prevention guidelines that reduced incidents by 20%.

Application Development Intern | Department of Finance
From January 2021 to April 2021 • 0 year(s)
Created an internal reporting tool linked to SQL database that automated monthly budget reports and saved analysts 40% of reporting time.

Global Summer Analyst: Data Science Intern | Bank of America
From June 2020 to August 2020 • 0 year(s)
Built a model to forecast ATM cash needs for 1,000+ locations, reducing allocation errors by 15% and improving operational accuracy.

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