Featured Member: george NKWONTA on HBCU CONNECT!

Q&A With george NKWONTA

george NKWONTA
Cloud Solution architect, Microsoft
Location: Plano, TX 75074-2062, TX United States
Joined: Mar 5th, 2019

About (request update)

Education (request update)

University of Dallas class of 2022

Undergrad Major: Computer and Information Science

Experience

I currently work with Microsoft as Cloud Solution architect
I have 3 years of experience working in the Information Technology industry.

Security Engineer | Microsoft
From May 2020 to Current • 6 year(s)
Spearheaded deployment and optimization of Microsoft Sentinel, Defender XDR, and Defender for Endpoint across hybrid environments, reducing incident triage time by 40%. Developed 20+ custom KQL queries for threat hunting and automated incident response workflows using Logic Apps and Sentinel playbooks.

Customer Engineer Secure Infrastructure (Azure IaaS & Cybersecurity) | Microsoft
From May 2019 to May 2020 • 1 year(s)
Delivered Azure Security workshops to Fortune 500 clients, accelerating adoption of security features by 25%. Resolved high-impact incident escalations under SLA constraints and conducted security posture assessments, reducing vulnerabilities by 30%.

Senior Escalation Engineer High Availability | Convergys
From December 2011 to April 2019 • 8 year(s)
Provided Level III escalation support for Windows Failover Clustering and virtualization, maintaining 99.999% uptime for global enterprise clients. Conducted root cause analysis for critical failures, reducing repeat incidents by 30% through proactive fixes and knowledge sharing.

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