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Q&A With Malachi Hays

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Malachi Hays
Ground Security Coordinator/ customer service agent, Envoy by American Airlines
Location: Rouge, LA United States
Joined: Mar 6th, 2019
About   (request update)
Education   (request update)
Southern University and A&M College class of 2018
Undergrad Major: Computer and Information Science
Experience
I currently work with Envoy by American Airlines as Ground Security Coordinator/ customer service agent
I have years of experience working in the Customer Service and Call Center industry.
Ground Security Coordinator/ Customer Service Agent | Envoy by American Airlines
From July 2014 to Current • 12 year(s)
 Responsible for airport and aircraft security, customer relations including defusing threatening situations, and baggage claim services. Advanced to Ground Security Coordinator in 2018 and Acting Lead Agent in 2016.
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