Featured Member: Dominique Dear on HBCU CONNECT!

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Dominique Dear
None, None
Location: Mansfield, TX United States
Joined: Mar 13th, 2019

About (request update)

Education (request update)

- College Not Listed - class of 2008

Undergrad Major: Insurance

Experience

I currently work with None as None
I have years of experience working in the Customer Service and Call Center industry.

Active Duty/Reservist (Various duties) | U.S. Army
From December 2007 to January 2016 • 9 year(s)
Instructed students using various teaching methods, managed classroom equipment and supplies, scheduled appointments and maintained records for dental services, and helped prioritize work schedules.

FHA Short Sale Asset Manager | Wingspan Portfolio Advisors
From September 2013 to June 2014 • 1 year(s)
Reviewed credentials to qualify homeowners for FHA short sale program, communicated with FHA/HUD regarding variances, and reviewed appraisals and BPOs for property valuation and negotiated offers.

Customer Relations Representative | MetLife Home loans
From September 2012 to March 2013 • 1 year(s)
Resolved billing questions and disputes, performed customer support including answering telephones and coordinating promotions, and maintained company policies and procedures.

Technical support representative | Telvista
From December 2009 to April 2010 • 1 year(s)
Conferred with customers by phone for service orders, completed contract forms and determined charges, and resolved billing and service complaints.

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