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Q&A With Ramon Williams

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Ramon Williams
Help Desk Analyst/I.T. Manager, N/A
Location: Braselton, GA United States
Joined: Sep 11th, 2019
About   (request update)
Education   (request update)
Col of Aeronautics class of 2004
Undergrad Major: Computer and Information Science
Experience
I currently work with N/A as Help Desk Analyst/I.T. Manager
I have years of experience working in the Computers, Hardware industry.
Help Desk Analyst | OS NATIONAL, LLC
From January 2015 to April 2019 • 4 year(s)
 Maintained hardware and software for networks, managed VMware rollout, handled helpdesk tickets, and managed Active Directory users and group policy.
IT Support Manager | CBEYOND
From October 2010 to August 2014 • 4 year(s)
 Managed a team of 10 reps, handled cloud services for high-end clients, performed system maintenance for Windows Servers, and managed Microsoft Intune Mobile device management.
Sr. Field Technician | Atlanta Public Schools
From June 2006 to September 2010 • 4 year(s)
 Diagnosed equipment malfunctions, managed Active Directory, maintained SQL and Exchange servers, and trained teachers on new software.
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