Featured Member: Diane CUTLER on HBCU CONNECT!

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Q&A With Diane CUTLER

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Diane CUTLER
Logistics Specialist, J.M. Smucker
Location: Copley, OH United States
Joined: Sep 16th, 2019

About (request update)

Education (request update)

- College Not Listed - class of 2005

Undergrad Major: Accounting

Experience

I currently work with J.M. Smucker as Logistics Specialist
I have years of experience working in the Other industry.

Credit and Collections Analyst | Matson Logistics
From January 2017 to Current • 9 year(s)
Manage assigned group of open receivable accounts including three of top 10 accounts to maximize cash flow while minimizing financial loss risk. Reduced collection portfolio by 35% within first year equating to $250K.

Customer Logistics/Customer Service Leader | J.M. Smucker Company
From January 2012 to January 2017 • 5 year(s)
Led team of six Senior Customer Logistics Specialists managing customer satisfaction and issue resolution for order-to-cash process on key accounts including Walmart. Achieved $104K in cost savings by managing supply chain costs and streamlining order workflows.

Vendor Managed Inventory/Customer Service Senior Analyst | Del Monte Foods, Inc.
From January 2009 to January 2012 • 3 year(s)
Managed inventory levels and ensured seamless ordering and on-time delivery for assigned accounts. Met 100% of performance goals governing On-Time Delivery, Days of Supply, and Order Fill Rate.

Data Management Analyst | Adecco Staffing
From January 2008 to January 2009 • 1 year(s)
Processed item substitutions, updated and documented changes to product lifecycle codes within order management system. Handled item blocks, Bill of Material updates, and audited shelf life and pricing variances.

Customer Service Leader | Trimble Navigation Limited
From January 2007 to January 2008 • 1 year(s)
Led, trained, and developed team of 13 Customer Service Specialists in call-center environment handling inbound calls for navigation products. Exceeded benchmark service level goal by 5% for three consecutive quarters.

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Guestbook Comments

	Hello fellow member. First I would like to wish you a blessed day. Secondly, if you get a chance, visit my profile page where you will hopefully find some words of wisdom. While you are there be sure to visit my website where you will be able to view some information that will show you how to start a successful online business by partnering with one of the top companies in the digital product industry. I also would like to extend a special offer. If you will become my friend on this network, I have a free gift for you that I guarantee will change your mindset, expand your worldwide exposure and help you think outside of the box. Tagged by Ralph White on 09/17/2019

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