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Bright Iheasimua
IT System Analyst, HCL Technologies
Location: Dallas, TX United States
Joined: Dec 26th, 2019

About (request update)

Education (request update)

UT at Austin class of 2020

Undergrad Major: Piano

Experience

I currently work with HCL Technologies as IT System Analyst
I have years of experience working in the Information Technology industry.

IT Support Analyst | HCL America
From May 2017 to Current • 9 year(s)
Provide desktop support to company users with proprietary software including Active Directory, document issues and generate reports, and work with hardware devices and network components.

Network Support Specialist | Dependable Support Services (DSS)
From January 2013 to Current • 13 year(s)
Troubleshoot cabling and network issues for various datacenters, configure and install network equipment, and administer Windows servers while managing assigned projects.

IT System Administrator | ClubCorp Inc.
From August 2019 to November 2019 • 0 year(s)
Setup and configured Micros point of sale systems, monitored network traffic using Solar Wind, and installed routers and switches.

IT Support Specialist | Collin Community College
From January 2013 to December 2014 • 1 year(s)
Served as first point of contact for technical assistance, performed remote troubleshooting, and provided support to over 500 users responding to 20-30 calls per day.

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