Featured Member: Nicole M. Rogers on HBCU CONNECT!

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Q&A With Nicole M. Rogers

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Nicole M. Rogers
Computer Technician , Jacob’s Technology
Location: Temecula, CA
Joined: Jan 7th, 2020

About (request update)

Education (request update)

University of Maryland at Baltimore class of 2016

Undergrad Major: Business Administration

Experience

I currently work with Jacob’s Technology as Computer Technician
I have years of experience working in the Other industry.

Site Tech II Ã¢Â€Â“ Computer Technician | Jacob's Technology
From August 2018 to Current • 8 year(s)
Installs and configures operating system software and upgrades for more than 500 personnel at Marine Corps Special Operations Command, tracks user account progress and resolves trouble tickets.

Enterprise Helpdesk - Technician | DXC, Insight Global
From May 2018 to June 2018 • 0 year(s)
Provided Tier-1 support for incoming communications and remote desktop support, resolved 97 trouble tickets with proper escalation procedures.

Windows 10 - Traveling Deployment Technician | Hewlett-Packard (HP), DHC, Apex Systems
From April 2018 to April 2018 • 0 year(s)
Traveled to different units to install computers, process upgrades and deploy Microsoft Windows 10 package while providing first line support services.

Traveling - Military Windows - 10 Migration Technician | Dell, DHA, All-Staff Technical Solutions
From December 2017 to January 2018 • 1 year(s)
Installed computers and deployed Microsoft Windows 10 package via IPU, SCCM and side load methods for United States Army Corps of Engineers.

Traveling Technician for Windows Ã¢Â€Â“ 10 | Hewlett-Packard (HP), DHC, Apex Systems
From September 2017 to December 2017 • 0 year(s)
Served as trusted member of Windows-10 Migration team providing leadership and operational support, processed computer upgrades using various deployment methods.

Veteran Service Representative (VSR) | Department of Veterans Affairs
From May 2016 to February 2017 • 1 year(s)
Identified issues, adjudicated claims, and generated compensation awards for more than 100 Veterans while serving as primary contact for disabled Veterans.

Lead Human Resource Assistant (Mil/OA) | United States Marine Corps
From October 1995 to October 2015 • 20 year(s)
Oversaw automated payroll system and Document Tracking Management System, updated electronic spreadsheets and drafted responses to inquiries involving research and analysis.

Residential Program Administer (RPA) | United States Marine Corps
From October 1995 to October 2015 • 20 year(s)
Served as Department Head's Trusted Assistant responsible for training, certification and education for Fellowship Participants, monitored personnel development and operations management.

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Guestbook Comments

	Hello fellow member. First I would like to wish you a blessed day. Secondly, if you get a chance, visit my profile page where you will hopefully find some words of wisdom. While you are there be sure to visit my website where you will be able to view some information that will show you how you can possibly start a successful online business and partner with a leading digital organization with the possibility of earning an extra $78 - $900 per day. Tagged by Ralph White on 01/24/2020

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