Featured Member: Nour Omar on HBCU CONNECT!

Connect with Nour

• Email Me or Poke Me
• Interview Me
• Send Group Invite
• Add To Favorites
• Block This Member
• Send Friend Request

Uploads

Upload Content | Show More

Connections

more-->

Recent Visitors

more-->

More Members

more-->

Q&A With Nour Omar

(interview me)

Nour Omar
Master Software Engineer, Capital One
Location: Plano, TX United States
Joined: Apr 6th, 2020

About (request update)

Education (request update)

- College Not Listed - class of 2000

Undergrad Major: Comparative Literature

University of Dallas class of 0

Grad Major:

Experience

I currently work with Capital One as Master Software Engineer
I have years of experience working in the Computers, Software industry.

Master Software Engineer | Capital One
From February 2019 to Current • 7 year(s)
Lead Engineer for Monitoring Intelligence team, designing and developing monitoring tools, analytics and machine learning models for real-time fraud detection and anomaly detection.

Sr. Software Engineer & Data Scientist | Verizon Communications
From March 2016 to January 2019 • 3 year(s)
Provided end-to-end analytics tools and dashboards for Network Transformation and One Fiber programs, including FTE modeling and Wire Center lifecycle management tools.

Sr. Software Engineer & Data Scientist | Verizon Communications
From April 2012 to March 2016 • 4 year(s)
Developed VOCA (Voice of the Customer Analytics) using machine learning algorithms to analyze customer feedback and improve digital experience, resulting in double-digit percentage increase in digital sales.

Senior Software Engineer | Verizon Communications
From February 2003 to April 2012 • 9 year(s)
Developed AIMS messaging platform and Operation Monitoring Service (OMS) for call center applications, including chat clients, reporting tools, and performance monitoring systems.

Software Engineer | Davox Corporation
From April 2000 to November 2002 • 2 year(s)
Developed email Response Management client application and Call Center reporting systems for Customer Interaction/Contact Management software and hardware solutions.

DB2 Developer | IBM
From May 1999 to April 2000 • 1 year(s)
Developed Data Management Services (DMS) of DB2 UDB engine using C/C++, implemented database features like Sequence and Identity Column, and created automated test cases.

My Groups

Invite Me To A Group

Guestbook Comments