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Q&A With Andre Bryan

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Andre Bryan
Director, Client Services, Applied Information Sciences (AIS)
Location: Fulton, MD United States
Joined: Apr 8th, 2020

About (request update)

Education (request update)

Syracuse Univ class of 2001

Undergrad Major: Chemical Engineering

Syracuse Univ class of 0

Grad Major: Management Information Systems

Experience

I currently work with Applied Information Sciences (AIS) as Director, Client Services
I have years of experience working in the Consulting Services industry.

Client Services Director | Applied Information Sciences (AIS)
From June 2021 to Current • 5 year(s)
Directs delivery of services across portfolio of contracts, manages risk and client satisfaction, reviews contracts prior to execution.

Client Services Manager | Applied Information Sciences (AIS)
From February 2020 to June 2021 • 1 year(s)
Managed contract understanding, project staffing, deliverable tracking, and spend plans while serving as first escalation point for clients.

Technical Cloud Project Manager | Applied Information Sciences (AIS)
From June 2019 to February 2020 • 1 year(s)
Served as Digital Transformation Project Manager for cross-functional team supporting DoD and DoS Azure cloud migrations.

Program Manager | Emagine IT, Inc. (eit)
From February 2018 to June 2019 • 1 year(s)
Managed team of 23 employees across four functional teams for Prince George's County OIT Managed Services Contract.

JCS Mail Deputy Project Manager/Senior Engineer | Department of Justice (DOJ)
From January 2016 to February 2018 • 2 year(s)
Deputy Project Manager for eight-person Tier 3 Email Support Team managing 20,000 mailboxes and O365 migration.

HHS Mail Deputy Project Manager/Senior Engineer | Department of Health and Human Services (HHS)
From January 2015 to December 2015 • 0 year(s)
Deputy Project Manager for five-person Tier 3 Email Support Team managing 11,000 mailboxes in Exchange 2010 environment.

Project Manager/Senior Network Administrator | DOJ - Bureau of Alcohol, Tobacco and Firearms (ATF)
From April 2007 to December 2014 • 7 year(s)
Operational Project Manager for 20+ employees providing IT system infrastructure management and technical support.

Field Operations Engineer | Emagine IT, Inc. (eit)
From June 2006 to April 2007 • 1 year(s)
Part of six-person ATF Support Team responsible for setting up mission-critical environments for law enforcement missions.

Lead Systems Administrator | Maryland Department of Public Safety and Correctional Services
From August 2004 to June 2006 • 2 year(s)
Led five-person Server Support Team managing 200+ Windows servers across 120 sites throughout Maryland.

Desk-side Hardware Support Lead | Centurum Inc./TDS Inc.
From July 2002 to August 2004 • 2 year(s)
Led team of four technicians responsible for deployment, configuration, and maintenance of agency PCs and peripherals.

Junior Microsoft Network Engineer | Centurum Inc./TDS Inc.
From July 2002 to August 2004 • 2 year(s)
Junior member of four-person Microsoft Engineer Team managing Windows NT/2K Servers in Novell environment for Department of Justice.

Desk-side Software Support | Centurum Inc./TDS Inc.
From October 2000 to July 2002 • 2 year(s)
Designed Windows 95 to 98 upgrade solution and provided Tier-1 phone support for remote users.

Desk-side Hardware Support | Centurum Inc./TDS Inc.
From February 2000 to October 2000 • 0 year(s)
Serviced agency printer fleet, configured desktop/laptop solutions, and managed conference room setups.

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