Featured Member: Jonas Richard on HBCU CONNECT!

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Q&A With Jonas Richard

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Jonas Richard
IT Consultant, Freelancer
Location: Durham, NC United States
Joined: Apr 23rd, 2020

About (request update)

Education (request update)

Tougaloo College class of 1996

Undergrad Major: Computer and Information Science

Campus Organization:

Omega Psi Phi

High School: Ovey Comeaux High School in Lafayette, LA class of 1991

Experience

I currently work with Freelancer as IT Consultant
I have 15 years of experience working in the Information Technology industry.

Consultant / Sr. Director of IT Solutions | Self-employed
From July 2022 to Current • 4 year(s)
Serves as principal technical resource for integrating SaaS platforms and vendor products for small to medium-sized companies, providing project oversight and facilitating communications.

Technical Account Manager | Automattic, Inc.
From June 2021 to July 2022 • 1 year(s)
Served as principal customer contact for VIP platform adoption, providing technical expertise and customer advocacy for WordPress and other Automattic products.

Technical Account Manager | Nice Incontact
From September 2020 to June 2021 • 1 year(s)
Served as trusted technical advisor leading customers through change and acting as primary contact with customer-centric mindset.

Business Analyst, Business Development | Commercecx, Inc.
From May 2018 to June 2020 • 2 year(s)
Principal strategist in techno-functional analysis applying Agile principles, served as SME in ServiceNow and Salesforce CPQ.

Director of IT Operations | Victorious Community Development Corporation
From January 2009 to May 2018 • 9 year(s)
Oversaw daily IT operations, strategic advisement, and process improvements, delivering 50% efficiency improvements and managing up to 10-member team.

Technical Success Architect & Software Engineer | International Business Machines (IBM)
From July 1997 to January 2009 • 12 year(s)
Enterprise customer advocate providing product roadmapping and architectural consultation, led analyses for Fortune 500 companies and developed web-based applications.

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Guestbook Comments

	Hello fellow member. First I would like to wish you a blessed day. Secondly, If you get a chance, visit my profile page where you will hopefully find some words of wisdom. While you are there, be sure to visit my website where you will be able to view a video concerning your health and your longevity. You will also learn how the pharmaceutical industry is misleading the public and making millions. Tagged by Ralph White on 04/30/2020

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