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Q&A With Patrick Walker

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Patrick Walker
Desktop Engineer, Office of Chief Medical Examiner
Location: Edgewater, NJ United States
Joined: Jun 18th, 2020
About   (request update)
Education   (request update)
Delaware State University class of 2022
Undergrad Major: Computer and Information Science
Experience
I currently work with Office of Chief Medical Examiner as Desktop Engineer
I have years of experience working in the Information Technology industry.
Analyst IT Support CTS | JetBlue
From January 2018 to December 2020 • 2 year(s)
 Completed global airport visits for preventative maintenance, managed inventory using ServiceNow, and provided hardware/software support across JetBlue operations including Windows upgrades and mobile device support.
Desktop Technician | Kate Spade
From January 2017 to December 2018 • 1 year(s)
 Primary on-site support for executives, maintained tickets and inventory using ServiceNow, and provided escalation support for Windows 7, PC hardware, and mobile applications.
Senior Desktop Engineer | Stephen Gould
From January 2015 to December 2016 • 1 year(s)
 Investigated system and application issues, drafted technical documentation, provisioned VMWare virtual servers, and served as primary support for executives and OS deployments.
Desktop Technician | Johns Hopkins
From January 2014 to December 2014 • 0 year(s)
 Engaged with end-users for escalated issue troubleshooting and diagnostics while maintaining support tickets and ensuring customer satisfaction.
Lead Desktop Support Analyst | Montefiore
From January 2013 to December 2013 • 0 year(s)
 Provided desktop support and analysis services.
Windows Administrator | Monsanto
From January 2012 to December 2012 • 0 year(s)
 Administered Windows systems and environments.
Desktop Support/Network Infrastructure Support Technician | City College of New York
From January 2011 to December 2011 • 0 year(s)
 Provided desktop support and network infrastructure support services.
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