Project management professional with 8+ years of experience leading cross-functional teams and delivering high-impact projects across technology, finance, petrochemical, and oil & gas industries. Proven success managing budgets up to $2 million, streamlining workflows, and ensuring on-time, within-scope project delivery using both Agile and Waterfall methodologies. Recognized for strong problem-solving capabilities, stakeholder communication, and multitasking across concurrent projects. Skilled in aligning project objectives with business goals, fostering team collaboration, and maintaining high standards of execution and client satisfaction. Focused on continuous improvement, risk mitigation, and the integration of digital tools to drive project efficiency and scalability.
I currently work with Microsoft
as Operations Program Manager
I have 11 years of experience working in the
Information Technology industry.
Operations Program Manager |
Microsoft
From April 2022 to July 2025 • 3 year(s)
As a Launch Manager within the Operations Delivery Life Cycle (ODLC), responsible for landing change for thousands of Cloud Solution Provider (CSP) Partners. Collaborated with Engineering, Microsoft Business Operations, Support, Finance, and Global Partner Solutions to manage a 40+ team that ensures compliance within the CSP partner ecosystem. Key responsibilities include delivering scope, tracking issues and risks, promoting systems thinking, and communicating status to executive audiences.
•Led a team of stakeholders through a multi-phased delivery of the New Commerce Experience (NCE) M365/D365 launch milestones. This facilitated the availability of NCE public sector offers and transitioned thousands of Partners from legacy offers to NCE. As a result, we enabled 3,000 CSP partners to purchase services worth ~$1B in annual revenue for 115K EDU, Non-Profit, and GOV customers on NCE.
•Championed the $4.4M NCE transition for a major Commercial Partner, leading a cross-functional team of stakeholders to orchestrate the migration of 4.3M customer seats from legacy CSP to New Commerce Experience. Eliminated critical policy blockers, aligned business and technical teams, and executed a high-stakes incentive strategy. Conducted strategic analysis of migration pathways, secured executive buy-in, and drove operational readiness to ensure a seamless transition and accelerated revenue realization.
•Managed end-to-end launch operations, including project timelines, resource allocation, and risk management, to ensure on time delivery.
•Developed and executed comprehensive go-to-market strategies, ensuring alignment with cross-functional teams.
•Fostered strong relationships with key stakeholders and partners, facilitating seamless collaboration and support throughout the launch lifecycle.
•Conducted post-launch analyses and generated detailed reports to identify successes, areas for improvement, and actionable insights for future launches.
Active Cyber|
Senior Okta Project Manager
From August 2021 to March 2022 • 1 year(s)
Lead identity access management (IAM) projects and the delivery of services for enterprise clients while championing client business priorities and achieving quality, timeline, and cost objectives.
•Managed 10-20 complex technical projects simultaneously, while maintaining attention to detail across each individual project or program.
•Managed the daily workstreams of technical project delivery teams (2-8 members each) to achieve project deliverable objectives.
•Maintained clear and concise communication channels between internal and external project teams to ensure effective solution delivery.
•Develop and manage full scale project plan, all project timelines, budgets, and documentation.
•Monitoring, tracking and reporting progress to C Suite Executives and senior business stakeholders.
•Mitigates and resolves project risk and issues impacting scope, schedule, and budget by developing a go-to-green plan.
AP Networks|
Business Management Consultant-Turnaround Operations
From November 2019 to July 2020 • 1 year(s)
Advised plant management and steering teams through assessment of current operations and services, and internal and external dynamics, on factors impeding operational excellence.
•Conducted in-depth capital project evaluations turnaround, material management, and IT project work process (plan-to-plan) development and implementation.
•Partnered with subject matter experts to identify pitfalls and offer recommendations for implementing cost-cutting measures, optimizing work processes and increasing operational efficiencies.
•Facilitated the implementation and refinement of integrated strategic planning process and lessons learned.
•Adopted a 30% travel schedule to guarantee on-site presence for assurance and risk-based scope reviews.
Accenture|
Management Consulting Analyst
From January 2016 to October 2019 • 3 year(s)
Worked closely with clients to manage the implementation and deployment of strategically designed complex business systems to optimize the business practices of our client’s current operating platforms.
•Led a 5,000+ line software deployment plan for Stage 0-2 and 3,000+ line software deployment plan for Stage 3 to 4 during Dress Rehearsal and Production by managing, updating, and editing tasks.
•Managed the implementation and deployment of strategically designed complex business systems to optimize the business practices of the stakeholders’ current operating platforms.
•Executed on SAP project management responsibilities by collaborating and structuring teams, scoping activities, and delivering milestones on the timeline proposed during consulting engagement.
•Identified risks, issues, and dependencies from overdue tasks and created a plan of action to mitigate and move forward.
•Produced the Cutover Plan for four applications while assisting the execution of Go-Live activities for six client applications.
•Maintained relationships with clients and third-party vendors by traveling up to 80% to successfully implement projects.
Field Engineer-LWD/MWD|
Baker Hughes
From July 2014 to June 2015 • 1 year(s)
Lead engineer tasked with providing onsite supervision of the Measurement-While-Drilling (MWD) and Logging- While-Drilling (LWD) processes. This included tool preparation, data acquisition, log generation, Quality Control (QC), and delivery of technical services to the customer.
•Ensured that all data presented to the customer was accurate, timely, and achieved the organization's quality service improvement metric.
•Facilitated technical consultations on Bottom Hole Assembly (BHA) planning, formation evaluation, drilling tendencies, mud systems, and BHA dynamics.
•Operated and maintained LWD/MWD surface systems and downhole tools at onshore rig sites.
•Generated pertinent job documentation for daily and final well reports on service performance.
•Worked in partnership with the Directional Driller (DD) to ensure BHA compatibility and planned operating parameters were within required specifications and that the correct tool-face references were applied.
•Maintained and communicated to client real-time field survey reports containing measurement data from daily drilling operations.
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Tagged by
Ralph White on 08/22/2020
