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Leonardo Miller
Technical Program Manager, Technology, TechOps
Location: Miami Lakes , FL United States
Joined: Oct 19th, 2020

About (request update)

Education (request update)

Florida Int`l Univ class of 2006

Undergrad Major: Computer and Information Science

Experience

I currently work with TechOps as Technical Program Manager, Technology
I have years of experience working in the Computers, Software industry.

Technical Program Manager, Technology | TechOps
From September 2019 to May 2020 • 1 year(s)
Managed IT project portfolios including ITSM Service Design, Enterprise Transformation, and Cloud Migrations during M&A activity. Led cross-platform system integrations and managed 130+ branch office relocations with VoIP and Azure migrations.

Senior Business Optimization Analyst (Scrum Master), Global Business Optimization | Visa, Inc
From July 2018 to September 2019 • 1 year(s)
Managed cross-functional projects delivering $1.25M+ in contracted engagements and drove Big Data analysis for Latin America optimization. Led external client engagements in Brazil and developed business process automation reducing ad-hoc requests by 50%.

Senior Business Data Analyst (Project Manager) | Bayview Asset Management, LLC
From July 2016 to July 2018 • 2 year(s)
Managed data warehouse and BI projects for hundreds of billions in MSR assets, saving 40+ man hours monthly. Architected custom data platforms and optimized loan securitization operations with FNMA, GNMA, and FHLMC.

IT Manager & Senior IT Consultant | Enet IT Group LLC
From January 2015 to June 2016 • 1 year(s)
Led team of 5+ providing IT architecture management and client-facing systems using cloud applications. Managed Office 365 operations and spearheaded CRM/ERP implementations for various companies.

IT Manager & Consultant | Miami Micro Data, Inc
From April 2010 to January 2015 • 5 year(s)
Principal IT Manager leading 5+ direct reports, responsible for Project Management and ITIL Service Lifecycle. Directed IT Operations achieving 80% increased efficiency including Data Center modernization and cloud enablement.

Lead Agile ITAM, ITSM and Project Management Consulting Engagements | US and Latin America & Carribean (LATAM, LAC)
From January 2008 to January 2012 • 4 year(s)
Led Agile consulting engagements driving ITIL Adoption and Cloud Migrations across international telecommunications, financial, and construction firms. Served as Scrum Master and Product Owner for CI/CD software development projects.

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