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Isaiah Young
System Engineer, Montefiore IT
Location: Westchester County, NY United States
Joined: Mar 3rd, 2021

About (request update)

Education (request update)

Norfolk State University class of 2007

Undergrad Major: Management Information Systems

Experience

I currently work with Montefiore IT as System Engineer
I have years of experience working in the Computers, Software industry.

System Engineer | Montefiore IT
From April 2018 to Current • 8 year(s)
Maintain Kronos Time Management application and AIX database servers, provide support for time and attendance systems, and manage software support for scheduling applications.

Senior Application Support Analyst | AIG - Private Client Group
From February 2016 to April 2018 • 2 year(s)
Troubleshoot Java and AIX web-based proprietary insurance applications, deploy monitoring systems, and provide SharePoint support to private insurance department.

Level II Application Support Analyst | Hotel Connections, Ltd
From January 2012 to February 2016 • 4 year(s)
Troubleshoot and resolve production problems, backup and restore SQL databases, and manage application code deployment using Perforce P4V server.

Application Support | Ernst & Young (Work Place Group)
From December 2008 to January 2012 • 4 year(s)
Create call center metric reports using Crystal Reports, act as technology admin for WebEx sessions, and troubleshoot website functionality issues.

Billing/IT Specialist | America Works of New York, Inc.
From October 2007 to November 2008 • 1 year(s)
Update NYC HRA office database using MySQL and MS Access, configure XP systems, and create financial reports using QuickBooks and Excel.

Site Survey Technician | American Consulting
From August 2007 to September 2007 • 0 year(s)
Provide Windows XP and hardware support, perform system upgrades at Washington Mutual branches, and manage asset inventory tracking.

Help Desk Technician | Norfolk State University Library
From August 2004 to May 2005 • 1 year(s)
Perform system administration tasks including backups and Active Directory management, provide network support to 100+ users, and assist with firewall configuration.

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