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Q&A With Ralphael Bryant

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Ralphael Bryant
Cloud Engineer/Technology Field Support, Regions Bank Financial Corporation
Location: Milpitas, CA United States
Joined: Jun 20th, 2021
About   (request update)
Education   (request update)
Alabama State University class of 2010
Undergrad Major: Computer and Information Science
Experience
I currently work with Regions Bank Financial Corporation as Cloud Engineer/Technology Field Support
I have years of experience working in the Engineering industry.
Cloud Engineer/Technology Field Support | Regions Bank Financial Corporation
From October 2018 to Current • 8 year(s)
 Provided PC/LAN support to internal users, troubleshooting hardware and software problems. Maintained security awareness and installed patches, upgrades, and encryption software.
Independent IT Consultant | Microsoft
From January 2009 to Current • 17 year(s)
 Provided PC/LAN support to customers and troubleshooted hardware and software problems. Maintained security awareness with firewalls, intrusion detection systems, and vulnerability scanning tools.
Information Technology Specialist | Bessemer City Schools Board Of Education
From November 2016 to October 2018 • 2 year(s)
 Provided PC/LAN support to entire school district and troubleshooted hardware and software problems. Installed patches, upgraded software and hardware, and maintained security technologies.
Wire Technician | AT&T
From April 2016 to November 2016 • 0 year(s)
 Provided front line support to customers with u-verse repairs and installs. Worked with voltage on telecommunications lines and provided PC/LAN support.
Field Service Technician | Logista IT Solutions
From July 2015 to April 2016 • 1 year(s)
 Provided PC/LAN support to customers and troubleshooted hardware and software problems. Provided excellent customer service and communication skills.
Career Technology Teacher | Jefferson County Board Of Education
From November 2014 to September 2015 • 1 year(s)
 Taught secondary education focusing on different aspects of technology. Demonstrated various technology skills, public speaking skills, and subject field knowledge.
Information Technology Specialist in Information Security (HSIS) | University of Alabama-Birmingham Hospital
From May 2014 to November 2014 • 0 year(s)
 Installed computer hardware and software, performed preventive maintenance, and managed security protocols including HIPAA and FERPA compliance. Used forensic tools and managed ticketing systems for RSA Tokens.
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