Featured Member: Amanda Thompson on HBCU CONNECT!

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Amanda Thompson
Workstation Deployment Technichian, Deloitte
Location: Nashville, TN United States
Joined: Jan 7th, 2022

About (request update)

Education (request update)

Middle Tennessee State University class of 2015

Undergrad Major: Communication

- College Not Listed - class of 2020

Grad Major:

Experience

I currently work with Deloitte as Workstation Deployment Technichian
I have years of experience working in the Information Technology industry.

Office Coordinator | Millennium Software Inc.
From January 2022 to Current • 4 year(s)
Processes mobile device returns, manages device compliance dashboard, evaluates device conditions for redeployment or recycling, and assists with laptop deployment and configuration.

Program Coordinator | Meharry Medical College
From February 2020 to January 2022 • 2 year(s)
Supervised customer communication, handled logistics and event planning for 50+ personnel, managed complex schedules and travel coordination, and improved performance to 97% through collaboration and process improvement.

Administrative Assistant, Sr. | Meharry Medical College
From January 2019 to February 2020 • 1 year(s)
Managed office operations including phone calls, scheduling, correspondence, and handled 50-60% of daily billing transactions while maintaining data integrity and customer retention.

Customer Relations Specialist | Manpower â Nashville Electric Service
From September 2018 to January 2019 • 1 year(s)
Handled installation dates and billing setup, conducted research on electrical issues, and achieved 99% customer satisfaction with 80% resolution rate.

Operations Specialist | Comdata â A Fleetcor Company
From March 2018 to September 2018 • 0 year(s)
Maintained up to 50 client data accounts, managed up to 50 employees while ensuring 100% compliance, and addressed client tax inquiries through interviews.

Regulatory Board Administrative Assistant 2 | Tennessee Department of Health
From October 2016 to March 2018 • 2 year(s)
Managed up to 150 employees with regulatory compliance documentation, created effective filing systems improving processes by 80%, and streamlined interoffice mail operations increasing efficiency by 35%.

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