Featured Member: Jessie Calliste on HBCU CONNECT!

Q&A With Jessie Calliste

Jessie Calliste
Customer Success Specialist, Givan Homebuilders
Joined: Oct 1st, 2022

Alabama A&M University class of 2016

Undergrad Major: Communication Disorders

Experience

I currently work with Givan Homebuilders as Customer Success Specialist
I have 5 years of experience working in the Information Technology industry.

Customer Success Specialist | Givan Homebuilders
From June 2022 to Current • 4 year(s)
Manage customer inbound calls, resolve stakeholder issues, document requirements and user stories, and collaborate with customers to develop solutions that increase satisfaction and retention.

Speech Language Pathologist/Contractor | Public schools & Rehab/Healthcare
From January 2014 to June 2022 • 8 year(s)
Evaluated communication abilities, collaborated with cross-functional healthcare teams, conducted patient training on mobile apps and remote technology, and monitored client performance and outcomes.

Intermediate Business Analyst | United Parcel Service & UPS Capital
From January 2000 to May 2005 • 5 year(s)
Assessed business process impacts on website customers, gathered and documented requirements for new features, and collaborated with cross-functional teams to improve processes and add customer value.

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Guestbook Comments

	A very warm welcome to you. It is lovely to have you among us. May you have a blessed, constructive and prosperous day. Stay strong. Tagged by Ralph White on 10/02/2022

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