Featured Member: Darion Graham on HBCU CONNECT!

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Q&A With Darion Graham

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Darion Graham
Bookstore clerk, Livingstone college
Location: Bourbonnais, IL United States
Joined: Nov 25th, 2022

About (request update)

Detail-oriented and self-motivated business administration professional with expertise in customer service, financial management, and project coordination. Proven ability to manage transactions, maintain operational accuracy, and exceed performance goals. Eager to apply my skills in a challenging business environment.

Website:

https://www.linkedin.com/in/darion-graham-9844a7126/

Education (request update)

Livingstone College class of 2025

Undergrad Major: Business Administration

Campus Organization:

Phi Beta Sigma

Video

Experience

I currently work with Livingstone college as Bookstore clerk
I have 8 years of experience working in the Financial Services industry.

Intern | State Employee's Credit Union
From June 2021 to October 2023 • 2 year(s)
● Processed an average of 400 transactions monthly, ensuring 99% accuracy in cash handling and customer service satisfaction. ● Intensively ordered cash to have a stable amount of money in my bank teller drawer daily. ● Independently completed diligent vault procedures to ensure the amount within the vault was accurate. ● Flexibility-operated drive-thru units to provide the best customer service. ● Regulated ATMs and TCD�s to ensure the dollar amounts were balanced and the machines were functioning properly. ● Balanced general ledger accounts

Peer Mentor | Bridge Program Livingstone College
From June 2023 to August 2023 • 0 year(s)
● Supported students' transition to college by providing academic, social, and personal guidance. ● Led group discussions on topics such as study skills, stress management, and test anxiety. ● Coordinated tutoring sessions, study halls, and community service projects. ● Assisted students with special learning needs, including those with disabilities and language barriers. ● Organized social and enrichment activities, and referred students to appropriate campus resources. ● Supervised students during campus activities, field trips, and enrichment sessions.

Universal Bank Teller | Midland States Bank
From July 2022 to August 2022 • 0 year(s)
● Mastered basic knowledge of deposit and lending products & services. ● Participated in bank-sponsored community activities and initiatives. ● Proactively participated in outbound teleconsulting to promote and expand current client relationships. ● Cashed checks and completed transactions in reconciliation with the bank policy. Entered transactions into the computer system and issued receipts. ● Identified correct product types through need-based questioning to build and deepen customer relationships including determining needs and referring business partner.

Men's Retail Associate | Macy's
From August 2019 to March 2021 • 2 year(s)
● Consistently exceeded monthly commission goals by 10%, generating over $1,000 in sales per month through excellent customer service and product knowledge. ● Maintained a professional and helpful demeanor with customers throughout the day. ● Helped with Loss Prevention and precise inventory control as well as compliance procedures

Radio Communications Specialist | United States Marine Corps
From February 2016 to May 2017 • 1 year(s)
● Managed and operated radio communications equipment, ensuring seamless coordination between units. Developed technical proficiency in tactical communication systems.

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