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Q&A With Jasmine Sylla

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Jasmine Sylla
Relationship Manager, Barclays Bank
Location: Castle, DE United States
Joined: Mar 31st, 2023
About   (request update)
Education   (request update)
Lincoln University -Pennsylvania class of 2016
Undergrad Major: Psychology
Experience
I currently work with Barclays Bank as Relationship Manager
I have years of experience working in the Banking industry.
Banking Advisor Level II, Relationship Manager of Non-Voice Relations | Barclays Bank
From August 2022 to Current • 4 year(s)
 Resolve complex escalated cases for Elite Card Members through secure communication channels and train new employees on policies and procedures.
Banking Advisor I, Retention Escalations Specialist | Barclays Bank
From March 2022 to August 2022 • 0 year(s)
 Communicated with clients to resolve complaints, implemented retention strategies, and negotiated contract renewals.
Banking Advisor I, Relationship Manager | Barclays Bank
From January 2022 to March 2022 • 0 year(s)
 Managed inbound and outbound client calls to address needs and provide problem-solving support.
Market Sales and Service Specialist | Fulton Bank
From February 2020 to December 2021 • 1 year(s)
 Executed travel sales across 5 branches, performed cross-selling of financial products, and provided full range of account services.
Serving Manager/Lead Bartender | Crab Alley
From May 2015 to February 2020 • 5 year(s)
 Developed staff schedules, interviewed and trained new staff, and maintained cash drawer operations.
Travel Consultant | SunDance Vacations
From January 2017 to February 2019 • 2 year(s)
 Exceeded sales goals, researched destinations to match client requirements, and managed all aspects of client travel arrangements.
English as a Second Language (ESL) Teacher | Anglu Kalbos Studija
From June 2016 to September 2017 • 1 year(s)
 Instructed English skills to diverse students, facilitated group activities, and organized extracurricular opportunities.
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