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Q&A With Tangela Adams

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Tangela Adams
Program Manager, Salesforce
Location: Mount Vernon, NY United States
Joined: May 11th, 2023

About (request update)

Education (request update)

Col of the Holy Cross class of 2004

Undergrad Major: English

Georgia St Univ class of 2014

Grad Major: Business Administration

Experience

I currently work with Salesforce as Program Manager
I have years of experience working in the Information Technology industry.

Program Manager | Salesforce
From January 2021 to December 2023 • 2 year(s)
Drove quality pipeline & annualized contract value for Sales by executing efficient sales programs, leveraging top sales plans and accelerating creative closing contract value. Managed the most successful new logo and create & close programs in FY23 resulting in 38% influenced contribution of $138M pipeline generation and $25M in annualized contract value.

Group Benefits, Regional Market Strategy Lead | MetLife
From January 2018 to December 2021 • 3 year(s)
Played a key role in re-engineering and launching innovative in-market solutions campaigns that optimized key drivers, including quotes, closing ratio, persistence, and products. Developed pricing guidelines partnering with Marketing that resulted in Sales team wins valued at $10.6M+ in premiums.

Data & Innovation Business Consultant | MetLife
From January 2016 to December 2018 • 2 year(s)
Played an instrumental role in innovating and formulating data-based strategies to support insights for small (2 to 99 employees) and regional (100 to 4,999 employees) business group benefits segments. Generated value-creation opportunities to identify and validate needs and develop developing models for confirmation.

Group Property & Casualty, Business Development Consultant | MetLife
From January 2016 to December 2016 • 0 year(s)
Maintained competitive advantage and drove growth by identifying customer-centric market strategies to maximize the impact and results of MetLife's Auto & Home online auto quoting initiative.

Group Benefits, Employer & Broker Marketing Consultant | MetLife
From January 2015 to December 2015 • 0 year(s)
Served a vital role in developing and supporting regional market broker marketing campaigns. Refined value propositions and target messaging for regional market segment employers and brokers.

Group Benefits, Group Disability Growth Strategies Consultant | MetLife
From January 2014 to December 2014 • 0 year(s)
Accountable for Disability & Absence of Product strategy and results, driving marketplace differentiation, enhanced customer experience, and improved revenue outcomes.

Retail Sales Operations, Sr. Sales Business Practices Analyst | MetLife
From January 2008 to December 2008 • 0 year(s)
Ensured producer compliance with audits, and communication of State and Federal policies and train new Account Executives. Monitored agent compliance with company policies, procedures, external regulations, and fiduciary responsibilities.

Underwriter | MetLife
From January 2005 to December 2005 • 0 year(s)
Managed Underwriting decisions and profitable risk selection at the point of sale. Analyzed current market quality, and identified unfavorable trends in reports.

Auto Investigation Claims Adjuster | MetLife
From January 2004 to December 2004 • 0 year(s)
Licensed Claims Adjuster who determined liability through investigation and resolved claims.

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