Featured Member: Cheryl Francois on HBCU CONNECT!

Q&A With Cheryl Francois

Cheryl Francois
Intense Case Manager , NLCA
Location: Locust Grove , GA United States
Joined: Sep 23rd, 2023

About (request update)

Experience

I currently work with NLCA as Intense Case Manager
I have years of experience working in the Community, Social Services, and Nonprofit industry.

Intense Case Manager | New Life Community Alliance
From February 2025 to Current • 1 year(s)
Manage complex caseloads assessing client needs related to housing, employment, benefits, and supportive services. Coordinate resources, advocate for clients, provide crisis support, and develop referrals to support stability and self-sufficiency.

Social Services Case Manager | Department of Children and Family Services
From March 2016 to January 2022 • 6 year(s)
Coordinated case plans, referrals, and services for high-need clients while maintaining state and federal compliance. Identified service gaps and connected clients with community resources.

Intake Assessor | Partnership for Community Action, Inc.
From November 2013 to January 2016 • 3 year(s)
Conducted comprehensive intake assessments and interviews to identify client needs and determine appropriate service referrals. Maintained confidential client records and supported individuals throughout the intake and resource-navigation process.

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