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Q&A With DeAndrea Joy

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DeAndrea Joy
Appeals Specialist, Cigna
Location: Mount Juliet, TN United States
Joined: Feb 5th, 2024
About   (request update)
Education   (request update)
Tuskegee University class of 2000
Undergrad Major: Biology
University of Phoenix class of 2010
Grad Major: Business Administration
Experience
I currently work with Cigna as Appeals Specialist
I have years of experience working in the Sales industry.
Appeals Specialist | Cigna
From August 2018 to Current • 8 year(s)
 Handle appeals processes with strong communication skills and Microsoft Office proficiency.
Business Development/Treatment Consultant | American Addiction Centers
From July 2017 to May 2018 • 1 year(s)
 Engaged developmental leads from healthcare communities to connect clients with addiction and co-occurring disorder treatment options, promoted various therapy programs, and assisted with benefit verification.
Account Manager II | Change Healthcare
From September 2013 to July 2017 • 4 year(s)
 Managed strategic clients representing 60% of company revenue in Patient Billing and Payment Solutions, ensured high post-sales satisfaction, and handled customer inquiries regarding billing and revenue cycle support.
Archives Account Manager | Ellis Archives
From October 2011 to September 2013 • 2 year(s)
 Managed sales and account management for record storage services, handled customer contracts and billing, and oversaw record management of medical records, legal documents, and blueprints.
Professional Sales Representative | UCB Inc
From January 2001 to December 2010 • 9 year(s)
 Promoted pharmaceutical products to specialty providers including psychiatrists, dermatologists, and primary care physicians, managed territory sales for assigned product portfolio, and launched 3 new products.
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