Featured Member: Jackie Justice on HBCU CONNECT!

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Jackie Justice
Systems Analyst, State of Maine
Location: Augusta, ME United States
Joined: Mar 15th, 2024

About (request update)

Education (request update)

Wiley College class of 2004

Undergrad Major: Computer and Information Science

Experience

I currently work with State of Maine as Systems Analyst
I have years of experience working in the Information Technology industry.

Systems Analyst -Tester | Global Technical Talent â State of Maine
From February 2022 to August 2023 • 1 year(s)
Provided support, business requirements, testing results and status updates of the onboarding process to Providers through the Maine Immunization Program's Data Exchange. Identified problems and provided resolution and documentation to Providers and EHR/EMR vendors.

Independent Property Claims Adjuster | Alacrity Solutions- Liberty Mutual
From May 2021 to February 2022 • 1 year(s)
Determined policy coverage, negotiated settlement amounts within authority limits, through analyzing investigation data and policy terms. Maintained communication with insured/claimant and closed claim files upon completion.

Software Quality Assurance Analyst | Vertical Alliance Group
From July 2018 to October 2020 • 2 year(s)
Developed Test plans and Test cases for Web Base and Mobile Software applications, focusing on User Stories, Functional Requirements and Technical Specifications. Worked on system optimization by participating in system, unit, integration, and regression testing methods.

Application Support Analyst II | Sonic Healthcare USA
From January 2017 to July 2018 • 1 year(s)
Troubleshooted ticket issues using Global Cache commands and provided updates in weekly customer service meetings. Effectively managed Application Support tickets and worked closely with developers to test enhancements and resolve system defect errors.

Interface Quality Assurance Engineer | Aprima Medical Software, Inc.
From April 2016 to January 2017 • 1 year(s)
Reviewed product design documentation to ensure requirements were correct and verifiable. Developed application and integration test scripts based on functionality design and technical requirements.

Implementation Manager | The Judge Group-United Healthcare
From September 2015 to March 2016 • 1 year(s)
Accountable for implementation of healthcare providers to enable successful exchange of electronic clinical data through various methods. Tracked and reported all testing statuses in Salesforce and other CRM applications.

Sr. Implementation Analyst/Project Manager | Quest Diagnostics & Ameripath, Inc
From June 2004 to July 2015 • 11 year(s)
Managed end-to-end implementation of Interface projects focusing on various medical specialties such as Radiology, Pathology and Oncology. Created Functional Specifications and executed Test Plans/Test Cases for Unit, System and User Acceptance Testing.

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