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Q&A With Trinity Herman

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Trinity Herman
Verification Specialist, Insurance Pipeline
Location: lauderdale lakes, FL
Joined: Mar 30th, 2024
About   (request update)
Education   (request update)
Florida Atlantic Univ class of 2027
Undergrad Major: Psychology
Experience
I currently work with Insurance Pipeline as Verification Specialist
I have years of experience working in the Administrative and Support Services industry.
Call Center Verification Specialist | Insurance Pipeline
From January 2025 to Current • 1 year(s)
 Manage high volumes of inbound and outbound calls, identify customer needs and provide solutions, upsell insurance products and build lasting customer relationships.
Guest Experience Specialist | Museum of Ice Cream Miami
From May 2024 to January 2025 • 1 year(s)
 Enhanced guest satisfaction by addressing concerns, streamlined check-in/check-out processes, and managed reservation systems while conducting staff trainings.
Customer Service Associate | Home Depot
From March 2023 to May 2024 • 1 year(s)
 Managed high-stress situations and escalated calls, provided product recommendations and delivered excellent service to boost customer satisfaction.
Team Leader | Chick-fil-A
From January 2022 to March 2023 • 1 year(s)
 Set team expectations, delegated tasks according to strengths, and handled team conflicts while promoting an inclusive team culture.
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Guestbook Comments
It's my pleasure to have you join, us as a new or seasoned member. May you have an amazing, blessed and marvelous day
Tagged by Ralph White on 04/03/2024  
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