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John James
IT Project Manager, Progressive
Location: Upper Marlboro, MD United States
Joined: May 10th, 2024

About (request update)

Education (request update)

Morehouse College class of 2001

Undergrad Major: Computer and Information Science

Experience

I currently work with Progressive as IT Project Manager
I have years of experience working in the Computers, Software industry.

Agile Delivery Lead | GEICO
From May 2014 to Current • 12 year(s)
Maintained Azure DevOps backlog and facilitated Agile ceremonies including iteration planning and retrospectives. Served as Scrum Master for self-service sales application implementation and provided project management support for various initiatives.

Agency Owner | STATE FARM
From May 2012 to December 2013 • 1 year(s)
Managed $2 million book of business through networking and relationship building. Provided comprehensive risk management services and developed financial plans for individuals and small business owners.

Senior Associate, Washington Federal Practice | PRICEWATERHOUSECOOPERS
From July 2007 to May 2012 • 5 year(s)
Served as subject matter expert for electronic time and attendance system implementation and managed PMO for $3.5 million engagement. Led Integration Management Office work stream and conducted vital records assessments across 27 US organizations.

Lead Business Analyst | CATAPULT TECHNOLOGY
From May 2006 to June 2007 • 1 year(s)
Managed 4+ data entry specialists for HMIS incident report processing and documented business requirements. Eliminated 4-month backlog of incident reports and brought organization into compliance with service-level agreements.

Associate | PERFORMANCE PARTNERING, LLC
From January 2004 to October 2004 • 0 year(s)
Developed process maps to analyze existing processes and identified areas for improvement to optimize staffing levels. Delivered $250K savings in labor costs while improving production and service levels.

Business Analyst, State and Local Solutions Group | AMERICAN MANAGEMENT SYSTEMS
From January 2001 to December 2001 • 0 year(s)
Conducted operational assessments and business process analyses to help clients achieve maximum ROI for Advantage ERP systems. Developed processes and reporting tools for compliance with GASB 34 governmental accounting standards.

Consultant, Business Consulting Services - Public Sector CRM Strategy | IBM CORPORATION
From January 2001 to January 2001 • 0 year(s)
Documented business requirements and performed customer acceptance testing for USPS Product Tracking System. Developed database inquiries and reports and provided project management support for USPS Transportation Optimization Planning.

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