PharmD and healthcare sales professional with experience in consultative selling, customer needs assessment, product education, relationship management, negotiation, closing, and communicating complex healthcare and scientific information. Combines direct healthcare insurance sales experience with field sales, pharmaceutical drug information, clinical education, and experience working in highly regulated healthcare environments. Experienced in sales planning and organization, market analysis, customer relationship management, communicating with impact, driving results, and adapting technical information to different audiences. Currently serves as a Certified Field Trainer, coaching sales professionals while maintaining individual sales responsibilities and customer relationships.
I currently work with Seeking
as Certified Field Trainer/ Estate Buyer
I have 8 years of experience working in the
Sales industry.
Certified Field Trainer/ Estate Buyer|
Heartland Roadshow
From December 2025 to Current • 1 year(s)
• Conduct consultative sales conversations with customers regarding estate jewelry, precious metals, coins, watches, antiques, and other luxury goods, using active listening and needs assessment to understand customer priorities and develop appropriate purchasing recommendations.
• Manage individual customer transactions generally ranging from $1,000–$12,000, contributing to more than $100,000 in transaction volume.
• Build and cultivate customer relationships through impactful communication, product education, needs assessment, negotiation, closing, and customer-centered service.
• Analyze market conditions, pricing information, product characteristics, and transaction considerations to support purchasing, pricing, and negotiation decisions.
• Plan and organize sales activities across multiple field locations while adapting customer engagement strategies to different markets and operating environments.
• Balance customer needs, sales objectives, compliance requirements, documentation standards, and transaction accuracy while driving results in a fast-paced field environment.
• Maintain accurate customer and transaction records using Salesforce CRM and follow standardized documentation, purchasing, and operational procedures.
• Travel weekly to multiple locations and manage customer interactions, sales activities, and operational responsibilities across geographically dispersed field environments.
• Serve as Certified Field Trainer responsible for onboarding, coaching, and developing new estate buyers across multiple field locations.
• Train sales professionals in consultative selling, needs assessment, customer engagement, negotiation, closing, product knowledge, Salesforce CRM, transaction documentation, and compliance.
• Provide real-time coaching and performance feedback through observation, guided practice, demonstration, and field-based instruction.
• Identify sales challenges, knowledge gaps, and operational issues and communicate recommendations to trainers and leadership.
• Develop Maryland compliance resources, procedures, checklists, and transaction examples to help sales professionals understand and consistently apply regulatory requirements.
• Gather feedback from field buyers and administrative staff and communicate recommendations related to sales practices, customer experience, operational efficiency, and compliance.
Health Enrollment Specialist|
Clear Health
From July 2025 to Current • 1 year(s)
Educate and enroll individuals in ACA health plans, Medicare Advantage, and prescription drug plans while ensuring regulatory compliance and managing high-volume calls during enrollment periods.
Fellow (Health Equity Academy in Systems Transformation)|
Families USA
From July 2024 to May 2025 • 1 year(s)
Conducted health policy research and evaluation to identify systemic barriers and promote equitable health reforms while advocating for marginalized communities.
Drug information and Literature Evaluation Specialty Resident|
West Virginia University and Viatris Pharmaceuticals
From June 2023 to June 2024 • 1 year(s)
Evaluated clinical data for therapeutic decision-making, communicated complex drug information to providers and patients, and developed educational content on medication safety.
Student Pharmacist|
Thrive Clinic University of Maryland
From April 2023 to May 2023 • 0 year(s)
Developed individualized care plans and provided medication therapy management for patients with HIV and hepatitis C while implementing community outreach programs.
Operational Specialist 1|
IQVIA
From January 2021 to June 2021 • 0 year(s)
Managed and mentored 10+ operational specialists, processed 500+ safety data cases with timely reporting, and conducted clinical pharmacovigilance tasks.
Pharmacy Technician|
Arnold Pharmacy
From August 2018 to December 2020 • 2 year(s)
Resolved 100+ third-party insurance issues weekly, compounded and dispensed 150+ non-sterile preparations, and implemented USP-800 compliance measures across 5 pharmacies.
