Featured Member: Tishanna Long-Rivera on HBCU CONNECT!

Q&A With Tishanna Long-Rivera

Tishanna Long-Rivera
Cross Trainer, Shake Shack
Location: New York, NY United States
Joined: Jul 13th, 2024

Morgan State University class of 2022

Experience

I currently work with Shake Shack as Cross Trainer
I have 2 years of experience working in the Hospitality/Tourism industry.

Cross Trainer | Shake Shack
From October 2020 to Current • 6 year(s)
Delivered comprehensive training sessions to new hires and assisted team members in multiple roles from front-of-house operations to back-of-house food preparation.

Customer Care Executive | Greenworld Renewable Energy
From May 2023 to August 2023 • 0 year(s)
Provided customer support via phone, email and live chat while reaching out to customers regarding outstanding balances to negotiate payment schedules.

Customer Service Associate | Wawa
From October 2022 to February 2023 • 1 year(s)
Demonstrated comprehensive menu understanding and tailored orders to ensure accuracy while following food safety protocols.

Scheduling Coordinator | Zoomcare 365
From June 2020 to June 2021 • 1 year(s)
Managed and optimized appointment scheduling for urgent care patients while responding to inquiries and handling scheduling conflicts.

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