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Q&A With Michael Fitzgerald

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Michael Fitzgerald
Senior Specialist-Software Engineer, AT&T
Location: Halethorpe, MD United States
Joined: Sep 23rd, 2024
About   (request update)
Education   (request update)
Coppin State University class of 1997
Undergrad Major: Criminal Justice
University of Maryland at Baltimore class of 2020
Grad Major: Computer and Information Science
Experience
I currently work with AT&T as Senior Specialist-Software Engineer
I have years of experience working in the Information Technology industry.
Senior Specialist-Software Engineer | AT&T
From January 2020 to Current • 6 year(s)
 Write code in JavaScript and PHP for internal websites, troubleshoot issues, perform QA testing, and manage Azure administration and ServiceNow development.
System Trainer/Sr. Training Manager | Directv/AT&T
From July 2011 to January 2020 • 9 year(s)
 Conduct interviews, manage onboarding classes for 12+ new hires every 6 weeks, design training courses, provide safety training and certification, and develop training reports.
Service Technician | DIRECTV
From February 2005 to July 2011 • 6 year(s)
 Performed troubleshooting for satellite signal problems, installed cable and satellite equipment for customers, and trained new employees.
Operations Manager | Dick's Sporting Goods
From August 1995 to November 2004 • 9 year(s)
 Supervised team of 5 employees, managed daily merchandise deliveries and distribution, and maintained store inventory organization.
Substance Abuse Counselor | Dick's Sporting Goods
From March 2001 to June 2004 • 3 year(s)
 Supervised 20+ youths ages 13-17, conducted group meetings and individual counseling sessions, and performed drug testing and intake assessments.
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