Featured Member: Patrice Davis on HBCU CONNECT!

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Q&A With Patrice Davis

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Patrice Davis
Customer Service Representative , Corewell Health
Location: Southfield , MI United States
Joined: Oct 30th, 2024

About (request update)

Experience

I currently work with Corewell Health as Customer Service Representative
I have years of experience working in the Customer Service and Call Center industry.

Cashier | Meijer
From November 2019 to Current • 7 year(s)
Assisting customers with items that they purchase in store and giving customers the best cashier experience by scanning and bagging items quickly and efficiently.

Access Customer Service Rep | Beaumont Health
From November 2019 to Current • 7 year(s)
Answering inbound calls for Beaumont patients making scheduling appointments for CT, MRI, Ultrasound etc.

Help Desk Technician | Stefanini
From July 2018 to November 2019 • 1 year(s)
Taking inbound calls from dealers regarding their R1 account questions and assisting dealers with processing information using RouteOne website, password reset, and processing contract applications.

Cashier | Arby's
From May 2017 to July 2018 • 1 year(s)
Preparing food making sure it is prepared correctly for every guest using measuring and weighing techniques, as well as handling cash using the register system.

Customer Service Representative | Concentrix
From January 2016 to June 2018 • 2 year(s)
Answering inbound calls for consumer Energy customers, billing, reconnecting services, payment plans etc.

Customer Associate | Walgreens
From May 2016 to September 2016 • 0 year(s)
Assisting customers with locating merchandise in store, ringing up customer merchandise, answering in store questions, handling cash on register.

Customer Service Representative | Minacs
From October 2011 to December 2015 • 4 year(s)
Answering customers inbound calls on Netflix issues, billing questions, general questions on how to sign up for Netflix, troubleshooting streaming devices.

Cashier | Sears Holding Co
From October 2010 to October 2012 • 2 year(s)
Ringing customer merchandise, handling cash, answering customers questions on store related issues such as pricing.

Customer service inquirers question | WSI H &R Block
From December 2009 to March 2010 • 1 year(s)
Handling tax refunds information and questions on H and R Block emerald prepaid debit card and credit card such as balance, transactions, card not working.

Server | Hyatt Regency Crown Center- Crayola Cafe
From October 2007 to August 2008 • 1 year(s)
Providing guests with fast paced food service in a family atmosphere restaurant making sure guests were enjoying their food and going above and beyond to satisfy their needs.

Customer Service Rep/Ride Technician | Worlds Of Fun Amusement Park
From March 2006 to October 2006 • 0 year(s)
Maintaining rides safety for each ride, making sure rides were in good operation for park guidelines and standard rules and guest safety.

Tutor | Detroit Public School Child Care
From January 2005 to June 2005 • 0 year(s)
Providing entertainment and hands on learning to less privileged children to help out parents after children were out of school.

Cleaning Technician | Walt Disney World
From January 2004 to August 2004 • 0 year(s)
8 month internship that provided learning and job opportunities. Making sure the park was clean and the atmosphere for guests was clean and fun.

Food Preparer/Cashier | McDonald's
From January 2003 to May 2003 • 0 year(s)
Serving customers in a timely and well ordered manner. Making sure each customer was pleased with the service received in the restaurant.

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