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Ndea Williams
Program Support Systems, VCU Health Systems
Location: N Chesterfield, VA United States
Joined: Mar 9th, 2025
About   (request update)
Education   (request update)
Norfolk State University class of 2021
Undergrad Major: Health Administration
Experience
I currently work with VCU Health Systems as Program Support Systems
I have years of experience working in the Healthcare, Other industry.
Program Support Assistant/Unit Secretary II | VCU Health Systems
From May 2024 to Current • 2 year(s)
 Assist with daily department administration, maintain accurate files and records, handle confidential documents, and implement clinical technology for patient management.
Deputy Clerk | Richmond Juvenile & Domestic Relations District Court
From January 2023 to May 2024 • 1 year(s)
 Designed and implemented automated case management system, ensured preparation and confidentiality of court documents, and managed high-volume workload within strict deadlines.
Unit Secretary | VCU Health Systems
From April 2022 to April 2023 • 1 year(s)
 Maintained and organized patient records, assisted in direct patient care activities, utilized clinical technology for patient management, and resolved conflicts involving sensitive patient information.
Customer Care Representative | Aetna/Elevance Health
From August 2019 to December 2022 • 3 year(s)
 Administered technical support and resolved 30+ customer service calls daily, led team initiative to improve customer service process, and conducted data analysis to inform business decisions.
Teller | Bayport Credit Union
From January 2021 to February 2022 • 1 year(s)
 Processed member transactions, handled cash transactions in compliance with regulations, assisted members with service requests, and educated members about products and services.
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